I wanted to share my amazing experience with the Gift Box app, especially thanks to Melannie, who was incredibly efficient and patient. I had several requests and questions, and Melannie addressed each one with professionalism, while quickly resolving all my "issues." Her service truly exceeded my expectations! An impeccable customer experience that deserves to be highlighted. I highly recommend this app and Gift Box's customer service!

The app itself is very good and easy to use. But the real icing on the cake is the excellent customer service. Response time is quick and they are always happy to help you no matter your issue. Highly recommend! :)

Very happy with the functionality of the app and the support has been thorough and efficient. Thank you

Eine Klasse App um den Kunden eine freude zu machen ;) Kinderleichte handhabung und falls es doch mal ein Problem gibt, ist der Support der App sehr zuverlässig und schnell-

Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.

An excellent app with comprehensive features. When encountering issues, their team responds quickly and professionally to help resolve them.

So happy with the results we've had using Gift Box so far! The developer team were also so quick and helpful when we needed some assistance, couldn't recommend more :)

Solicitamos o apoio do time do Gift Box e prontamente começaram a nos apoiar. Conseguiram solucionar com um grande atenção e carinho. Agradeço a atenção e para vocês é nota mil!!!

Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!

Had an issue with the app - gifts weren't being applied automatically. Sent a message and 1 hour later a fix was found and implemented. Thanks for the very prompt and thorough support!

Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!

We LOVE this app because offering free gifts as incentives is really important to our brand. Their customer service is AMAZING. Immediately responsive and even willing to go above and beyond to help make things work the way we need them to for our brand. We anticipate being customers for a very long time. Highly recommend!

I had a problem the same day to launch the offer and I had no idea at all about how to fix it. The support team solved the issue in no time. Impressed.

Excellent app, excellent service! I've been using it for over 2 years now and the app has significantly increased our AOV. Highly recommend!

Solid gwp app. Can sometimes lag a bit, but overall great option for easy gifts that automatically get added to cart. Their support team is also great -- super fast to respond and very hands on. They helped make a few adjustments to improve the gift box app on our site.

Sehr enttäuscht. Leider funktioniert Sie nicht immer. Kunden wählen Ihre Prämie aber diese wird nicht in die Bestellung aufgenommen. Folge Unzufriedene Kunden, die denken Sie bekommen eine Prämie und dadurch doppelte Versandkosten!

Works as intended, i cant really tell how much more revenue, i have gotten based on the free gifts, but it seems like the customers are really happy, that they are being handed a free gift. Makes it much more special, when it pops up/shows up in their cart, so its not just something you do after the fact.

A very excellent app run by an excellent team! Support is very friendly and helpful, and they reply quickly. I can say this is the best gift app there is, and we have tried many! There are quite a few features and even more advanced settings to unlock. Ask their team and they will show you the way! You won't be disappointed.

I have been using Gift Box for the past 6 months, and I cannot express enough how impressed I am with both the app's functionality and the outstanding customer support provided. It's not every day that you come across an app that goes above and beyond to ensure user satisfaction. First and foremost, the app itself is a game-changer when it comes to offering free gifts in Shopify. It offers all the functionalities you may need and also works with different currencies. The user interface is intuitive, making it easy to navigate and explore a wide range of thoughtful and unique gift options. However, what truly sets this app apart is its customer support. I had a minor issue with a recent order, and the response I received from the support team was nothing short of exceptional. Their response time was incredibly fast, and they demonstrated a genuine commitment to resolving my concern promptly. The representative I interacted with was not only knowledgeable but also went the extra mile to ensure I was completely satisfied with the resolution. I wholeheartedly recommend this app to anyone looking for a hassle-free and delightful gift-giving experience. The combination of an intuitive interface and unparalleled customer support makes Gift Box a standout choice in the Shopify App Store. Kudos to the team behind this gem of an application!