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Customer reviews: GetSocial: Sharing & Analytics

Develop by Shopify

Reviews (29)

Overall rating
4.2

What Merchants Think

Merchants generally have a positive outlook on "GetSocial: Sharing & Analytics". They appreciate its ease of use, functionality across devices, and customization options. While the app meets most expectations, some encountered issues with compatibility and customer support responsiveness.

Key Strengths

  • Easy to use and install, with a straightforward setup process.
  • Highly customizable features that integrate well with website aesthetics.
  • Effective social sharing and following tools, boosting social media presence.
  • Seamless integration for both desktop and mobile versions of sites.
  • Responsive and helpful customer support.
  • Free usage until reaching high traffic volume.

Common Concerns

  • Some users experienced compatibility issues with certain website themes.
  • Reported delays in customer support response in specific cases.
  • Concerns over receiving warning messages regarding unsupported themes.

Final Thoughts

"GetSocial: Sharing & Analytics" is well-received by merchants who value its ease of installation, customization, and effectiveness in enhancing social media interactions. Despite occasional compatibility and support issues, it remains a popular choice for social sharing and analytics needs, particularly due to its cost-effective nature for small to medium traffic needs.

Kollekcio

Feb 26, 2024  on Shopify

I installed the app but couldn't get the full test without upgrading. I figured it should be ok. It wasn't. I sent a message to support, 2 days later still no response and cannot even get a refund because nobody is answering. I have the latest Dawn theme and this app doesn't work with the theme. After I upgraded, a red warning showed up that says this app is unsupported. Not sure why apps like this are allowed in the marketplace.

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