This app works perfectly without any issues! Everything runs smoothly and reliably. But what really impressed me is the customer service—they do an outstanding job and even go beyond what they actually need to do. That kind of support is rare and truly appreciated. Highly recommended!

Support from Veronika - she works for that Cookie-Consent-Tool - is the worst I have ever experienced. I wanted tiny changes in the function of the consent-tool, that most other consent tools offers automatically. We had a few weeks email-contact and it didnt help. Even a developer helped me, but a last change even he couldnt do. Veronika just repeated what she was texting in the emails and recommended that i should ask an external developer. I will just find another Cookie-Consent-Tool, that and the support behind, cant recommend at all.

Support from Veronika Absolonová - she works for that Cookie-Consent-Tool - is the worst I have ever experienced. I wanted tiny changes in the function of the consent-tool, that most other consent tools offers automatically. We had a few weeks email-contact and it didnt help. Even a developer helped me, but a last change even he couldnt do. Veronika just repeated what she was texting in the emails and recommended that i should ask an external developer. I will just find another Cookie-Consent-Tool, that and the support behind, cant recommend at all.

Support only in English? Fine, then in English! Then we'll use a translation app if that's too much for you. We haven't had any visible conversions in the backend for over a month. Only Shopify found out that this is because of you! Would you please inform us that an update is necessary? !!!! And the support can only be reached via detours, because the popup stubbornly won't go away! We are so annoyed and disappointed! Hopefully we will be contacted immediately. We will not change any codes etc. Why do we pay for your app???????

Der Support reagiert schnell und zielorientiert, ist freundlich und kompetent. Die App funktioniert gut.

I had a technical problem with a link that didn't work. Customer service responded very quickly to my request and they were able to solve my problem promptly. I am very satisfied with the customer service overall.

Wir haben GDPR Legal Cookie by iubenda vor einem Jahr installiert und anfangs waren wir zufrieden. Damals hatte wir eine Frage, die schnell vom Support beantwortet wurde. Doch leider hat sich das nach einem Jahr komplett geändert. Der Seiten-Scan hat gezeigt, dass die Cookies der App nicht korrekt gesetzt werden – was für uns als Betreiber extrem ärgerlich ist. Also habe ich mich an den Support gewandt. Die erste Antwort ließ vier Tage auf sich warten und war leider überhaupt nicht hilfreich. Auf meine Nachfrage nach weiterer Unterstützung warte ich nun seit weiteren vier Tagen ohne eine Antwort. Das ist kein Service, wie man ihn sich wünscht! Die App wurde daher deinstalliert, denn es gibt definitiv bessere Anbieter auf dem Markt.

So einfach einzustellen. Hatte Probleme, dass der Cookie Banner nicht auf gepoppt ist. Der Support hat sehr schnell geholfen

the support of this app is simply phenomenal. It responds quickly. The tone is consistently friendly and professional. And the app still works. It couldn't be better.

I was a bit upset because the cookie banner after years suddenly was not showing up anymore. However tech support solved it within few days!