Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,647)

Overall rating

5

1,767
4

18
3

1
2

2
1

8

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Tamas Erdodi Art

May 05, 2025 on Shopify

Great support!

Voltix-Tech

May 03, 2025 on Shopify

Very helpful! With the support of staff member Ermis, I was able to set up the cookie banner quickly and easily. Excellent customer service – friendly, fast, and professional. Thank you!

MO INTERIORS

Apr 30, 2025 on Shopify

quick, very supportive and helpful. Really appreciate the guidance.

BOND SUPPLEMENTS

Apr 30, 2025 on Shopify

Awesome support, they helped me with styling, translations and everything I didn't figure out myself. Konstantinos really went above and beyond to make sure that I was satisfied with the end result! Thanks again!

Malika Boutique

Apr 30, 2025 on Shopify

Konstantinos was great! Thank's for the help. Best V2 consent mode app.

wallfillers.co.uk

Apr 30, 2025 on Shopify

Big shout out to Konstantinos - Excellent Service- Very helpful, very informative, professional and patient. Explained and guided superbly. Great guy. Guided me seamlessly through the install of Pandectes. 10/10

Kosmetik Club

Apr 29, 2025 on Shopify

Always happy with their support team! I wish all shopify app support teams are like Pandectes! great work!

Cavallaro Madrid

Apr 29, 2025 on Shopify

Very great app, which helps us ACTUALLY track data since the new shopify update! Also great customer support help by Ermis.

Welsh High Street

Apr 29, 2025 on Shopify

Very helpful support service

PC Aréna

Apr 29, 2025 on Shopify

Ermis helped me with the banner design. He was kind and fast! Thanks again!

The Grooming Clinic

Apr 29, 2025 on Shopify

The support team are exceptional. The app has made life a lot easier for us. We use it across 2 Shopify stores

meinTürvorhang.de

Apr 29, 2025 on Shopify

Toller Service! Es wird einem umgehend geholfen. 5/5

Hyperblade USA

Apr 25, 2025 on Shopify

Fantastic app and even better support! The platform is smooth, reliable, and packed with features that actually work. I had a setup question, and Ermis not only resolved it quickly but also shared a ton of helpful tips to get the most out of the app. Super responsive, knowledgeable, and genuinely supportive. Huge thanks to Ermis for going above and beyond, highly recommended!

HALIPAX

Apr 25, 2025 on Shopify

Absolutely incredible experience! The app itself is super intuitive, easy to use, and delivers exactly what it promises. I ran into a small issue setting things up, but Ermis from the support team was phenomenal, quick to respond, extremely knowledgeable, and genuinely committed to helping me get everything running smoothly. You can tell they truly care about their users. Big thanks to Ermis and the entire team for making the process so easy and stress-free. Highly recommend!

ExtremeHair.ch

Apr 25, 2025 on Shopify

Not sure how much this App is really still needed with the new native privacy features but the support guy Ermis was super nice and helped me with an edge case for Switzerland.

Coffee Annan

Apr 25, 2025 on Shopify

Great customer support by Natalie, I had a question which she answered promptly and she supported me further by giving me a tip how to get more cookie acceptances. Thanks!

Eastern Shores Apparel & Accessories

Apr 24, 2025 on Shopify

Rock Solid Safety

Apr 24, 2025 on Shopify

Amazing app and Support!

Henderson's

Apr 24, 2025 on Shopify

Brilliant support and very quick too!

no tourist info

Apr 24, 2025 on Shopify

Tried different Apps and now I am speechless with the service from Alex and the quality of Pandectes. I will stay with you!! Thank you