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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

Reviews (2,382)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Qelara

May 28, 2024  on Shopify

Incredible app, very intuitive, compliant and its support team is awesome, specially Nikos, who was very kind and helpful

Desiros

May 28, 2024  on Shopify

very kind and Alex offers support like few others. I recommend it

Mesodes

May 28, 2024  on Shopify

Very grateful and super happy. The team is always willing to help and they answer immediately and of course very decisive. A pleasure to have them

Bellabarnett.FR

Apr 27, 2024  on Shopify

Easy to operate, customer service to solve the problem quickly, the use of good results

Umbra

Apr 26, 2024  on Shopify

The app is great and the support team is amazing! We have 4 stores and needed some assistance making sure each was set up correctly and they walked us through everything step-by-step. Very impressed!

GartenzaunDirekt.de

Apr 26, 2024  on Shopify

Got a quick help from Christos. Great support!

Furnica

Apr 26, 2024  on Shopify

I am fully satisfied with the solution that the application offers. Quick and professional assistance.

purway

Apr 25, 2024  on Shopify

Perfect service from the support! Christos helped me set up the cookie banner. Thanks Christos

Maison du Leroy

Apr 24, 2024  on Shopify

Great service by Christos today. It helped me with my problem and I am very satisfied!

Caos Intimo Donna - Uomo - Bambini - Casa

Apr 24, 2024  on Shopify

adatta alle esigenze dei venditori in ogni paese, assistenza fantastica e rapida, consigliatissimo

CLEAN Beauty Collective

Apr 24, 2024  on Shopify

This app is phenomenal. It has really shielded us from liability with minimal impact on UX. It's easy to write custom rules to block just about anything based on category and URL (for example, you could block a particular analytics app by categorizing requests to its URL as "analytics"). With one click, you can do geo-based compliance which is such a great idea but isn't common with other products. That means that a visitor in the EU will have a GDPR compliant experience whereas someone going to the same site in California will have a CCPA compliant experience. More than these things, the support we received was phenomenal - Nikos has helped us tremendously to set up custom rules and do testing and knows all about integrating the trickier aspects of Google Consent Mode. Other solutions were quoting up to $100K to get an inferior product. Can't recommend highly enough.

We love dogs CZ

Apr 24, 2024  on Shopify

Amazing help. Thank you, Nikos! I cannot be happier with this app. The support is a magic and respond within minutes. They helped me even with some CSS coding I had no idea how to do... Again - highly recommended!

Neonsfeer.de

Apr 24, 2024  on Shopify

Best customer support I've had in a while, the support agent Nikos was prompt and attentive. The app is working fine for me, great to see it works with consent mode for Google

Alfresco Chic

Apr 19, 2024  on Shopify

Just started using the app for our new ecommerce store and needed some help / advice on set-up. I got in contact with Pandectes through the live chat and spoke Christos who was super helpful, he took the time to walk me through the different options, made recommendations on what I could improve and helped me make the necessary changes. Fantastic customer support, would highly recommend!

Red Equipment - UK

Apr 19, 2024  on Shopify

Amazing support and really easy to set up across our multiple stores. Thanks to Nikos and Christos for getting us sorted!

Tazzea

Apr 18, 2024  on Shopify

Buena aplicación y la ayuda de Christos para poder configurar varias secciones ha sido de gran utilidad.

Sameo

Apr 18, 2024  on Shopify

Very good support, Christos is very patient and accompanied me perfectly.

Italian Vintage Wholesale

Apr 18, 2024  on Shopify

ottimo servizio assistenza

Kiyo

Apr 18, 2024  on Shopify

Working with them since a few month and haven'd faced big problems yet. Support answers quick and solves anything fast!

tribz

Apr 18, 2024  on Shopify

Great support from Christos. Helped us get Google Consent Mode setup in no time at all.

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