Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,359)

Overall rating

5

1,477
4

16
3
2

2
1

5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Elliotti

Oct 15, 2025 on Shopify

Natalie from the Pandectes GDPR Compliance app was incredibly helpful! She reached out personally to offer a few suggestions to help increase my acceptance rate. I really appreciate the proactive support and look forward to seeing the improvements take effect.

ZeravoFashion

Oct 14, 2025 on Shopify

Great help, fast response and also Ermis gave me some extra tips. very helpfull

Fertia Health GmbH

Oct 14, 2025 on Shopify

amazing support through the chat!

Brio Water

Oct 14, 2025 on Shopify

The app was very easy to configure and the support was outstanding. Ermis did a great jpb of implementing the setup and explaining what was needed on my end for the configuration.

Monoka

Oct 14, 2025 on Shopify

Mega guter support

Satokuri-officiel

Oct 13, 2025 on Shopify

good customer service thank you

BluGarda

Oct 13, 2025 on Shopify

Quick support and great help from Ermis, who was able to quickly find our issue

Balancia

Oct 13, 2025 on Shopify

Konstantinos was excellent in providing support. I had a small issue, my side, and he was able to resolve it and get me active quickly.

Scotta1985

Oct 13, 2025 on Shopify

Candle Shack

Oct 13, 2025 on Shopify

Very fast support.

OK Perfumes

Oct 13, 2025 on Shopify

rápidos, resolutivos y atentos

Virdano

Oct 10, 2025 on Shopify

Ermis was very helpfull with setup

Lilian&Thierry Jewelry

Oct 10, 2025 on Shopify

Outstanding support that caters to all requests. Great communication with the support agent Ermis! A great guy!

Selva Moda

Oct 10, 2025 on Shopify

Ermis was incredibly helpful and professional! He quickly guided me through setting up my cookie banner and explained every step clearly. Very polite, patient, and easy to communicate with. Everything works perfectly now — I really appreciate his excellent support. Highly recommended for anyone using Pandectes GDPR Compliance!

TAGZ

Oct 10, 2025 on Shopify

Excellente application et support au top ! L’application fonctionne parfaitement et répond exactement à nos besoins. Mais le vrai plus, c’est le support : une équipe ultra réactive, disponible et vraiment compétente. Ils ont su m’accompagner rapidement et efficacement à chaque étape. C’est rare de trouver un service aussi pro. Je recommande à 100 % !

Hansa-Farm

Oct 10, 2025 on Shopify

The support is fast and very helpful. It was a pleasure been connected to Ermis!

TheHotPrices

Oct 10, 2025 on Shopify

Natalie is a big help. I love my experience so far.

BACtrack

Oct 08, 2025 on Shopify

This is by far the best compliance app with amazing support. Ermis was super helpful and made the setup and compliance validation process quick and easy. And we were able to customize the banner to meet our needs in the banner editor without any extra custom development.

trueffelschwein

Oct 08, 2025 on Shopify

great support. thanks!

Illulines Studio

Oct 07, 2025 on Shopify