Shopify GDPR Cookie Consent App Review: Features & Feedback

Customer reviews: Pandectes GDPR Compliance

The Shopify GDPR Cookie Consent app helps merchants comply with EU cookie laws by managing user consent. This review covers its features, pricing, and real customer feedback to help you decide if it's the right fit for your store.

Reviews (2,647)

Overall rating

5

1,767
4

18
3

1
2

2
1

8

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

Highly user-friendly and easy to set up.
Offers comprehensive compliance tools and features.
Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
Provides customization options to match the branding and needs of different businesses.
Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

Some merchants express confusion with the initial setup due to the app's extensive features.
A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Parfumuri Trend

Jan 17, 2026 on Shopify

Super ! I like the customer support I like the app.

beties Heimtextil GmbH

Jan 16, 2026 on Shopify

toller Support

CoolGadget

Jan 16, 2026 on Shopify

Sehr gut und super Service!

Garados

Jan 15, 2026 on Shopify

Brandsamsara

Jan 15, 2026 on Shopify

Konstantinos helped me quickly and explained everything clearly. Very professional and solved exactly what I needed

MINI BÉBÉ

Jan 15, 2026 on Shopify

Pandectes is highly customizable app, great fitting a needs of store in EU. They have great support, very resposive and competent - Natalie from support - thanks for all the help!

pharmadrops

Jan 15, 2026 on Shopify

Best support I have experienced from a shopify app 10/10 for Marios & Natalie

CLARITY Collagen

Jan 15, 2026 on Shopify

Thanks Natalie for your great support!

DairyPill

Jan 14, 2026 on Shopify

Make sure you configure all of the settings properly. You likely need to upgrade to premium for actual compliance. Ermis was a big help getting us set up and compliant!

Joy Systems PC

Jan 14, 2026 on Shopify

The audit support was awesome. Konstantinos helped me through all of the detailed settings from the beginning to the end, which I honestly didn't expect at all. For that help, I was able to set my store to be fully aligned with the compliance. Awesome support!

TRYIT GmbH

Jan 14, 2026 on Shopify

Tolles Tool und immer schnelle Hilfe bei der Einrichtung von Konstantinos. Sehr großes Lob!

isella

Jan 14, 2026 on Shopify

Awesome support from Natalie. Great app to match all elements on your store to the correct brand guidelines.

Optimum Choice Shop

Jan 13, 2026 on Shopify

Installed the app today so we could get a custom cookie-banner. Had some trouble regarding the hyperlinks to the corresponding languages. Natalie helped me out from A-Z and got it working in a short amount of time, thanks alot!

SoftSculpt

Jan 13, 2026 on Shopify

Toller Service. Sehr gutes Cookie Banner

Crea tu joya

Jan 13, 2026 on Shopify

El administrador de atención al cliente me ayudo en todo el proceso de añadir la app, muy profesional y servicial. La app funciona correctamente.

PITPARDON

Jan 13, 2026 on Shopify

very competent and motiveted, fast service. Many thanks

FRIEND FRIEND

Jan 13, 2026 on Shopify

Marithé + François Girbaud

Jan 12, 2026 on Shopify

La meilleure application de conformité RGPD/GDPR pour votre site Shopify. Une aide précieuse de la part de Ermis pour une configuration plus poussée selon les besoin.

JURIE ET JARRE

Jan 12, 2026 on Shopify

Great application, easy to set up. It can be displayed as a popup and offers fine-grained settings to effectively encourage cookie consent. Thanks to the support team, and especially to Natalie, for her quick availability and help with the configuration. Nowadays, it’s quite rare to still have real human support.

Maison Protéine

Jan 11, 2026 on Shopify

Great app. And great service from Konstantinos!