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Customer reviews: Pandectes GDPR Compliance

Develop by Pandectes

Reviews (2,381)

Overall rating
5

What Merchants Think

Merchants view "Pandectes GDPR Compliance" as a user-friendly and effective solution for managing cookie and GDPR compliance. The app is praised for its intuitive interface and comprehensive features that simplify complex data protection requirements. Notably, the customer support team receives frequent commendations for their quick, knowledgeable, and patient assistance which greatly eases the setup and management process for users.

Key Strengths

  • Highly user-friendly and easy to set up.
  • Offers comprehensive compliance tools and features.
  • Excellent and proactive customer support, particularly highlighted support from team members such as Natalie and Konstantinos.
  • Provides customization options to match the branding and needs of different businesses.
  • Effective integration with other platforms and compliance with Google Consent Mode and GDPR.

Common Concerns

  • Some merchants express confusion with the initial setup due to the app's extensive features.
  • A few users mentioned that pricing might be higher compared to alternative solutions, especially if advanced features are required.

Final Thoughts

Overall, "Pandectes GDPR Compliance" is highly regarded for its robust functionalities and exceptional customer support, which significantly enhance the user experience. While there are some concerns regarding setup complexity and pricing, the app remains a popular choice for businesses aiming to ensure comprehensive GDPR and data protection compliance with minimal hassle.

Paint Stop Limited

Feb 11, 2025  on Shopify

Really helpful support and simple App to use. They pretty much did everything for me!

Vivo Vintage

Feb 11, 2025  on Shopify

Nice support and features

PLUMBITALL

Feb 11, 2025  on Shopify

Remisia.de

Feb 11, 2025  on Shopify

Pandectes is the most comprehensive GDPR application I have found so far. And its employee Konstantinos enthusiastically and patiently helped me complete the compliance settings of GPDR. I even simply authorized him and he actively solved the problem for me. For a middle-aged person who is not very good at technology, this is an excellent experience and warm memories. I think everyone of you can try Pandectes, they have a high-quality team and perfect functions.

SUITBASE® Die Motorrad-Garderobe

Feb 10, 2025  on Shopify

1a Kundensupport, alles bestens!

earth® shoes

Feb 10, 2025  on Shopify

Beach&Bohem

Feb 10, 2025  on Shopify

Sehr gute App und sehr guter Service. Vielen Dank!

Graphify Store

Feb 10, 2025  on Shopify

Grazie per le info

NaturLife

Feb 10, 2025  on Shopify

great support, quick and kind

Maré Cacau

Feb 08, 2025  on Shopify

Alex resolved my problems very quickly, great support.

Veger

Feb 07, 2025  on Shopify

Amazing support team! Provided clear, helpful answers to all my questions.

DE PURELEI

Feb 07, 2025  on Shopify

such a fast and advanced costumer service - i love it!

Glenn of SWEDEN

Feb 07, 2025  on Shopify

I had an excellent experience with Natalie. She was incredibly helpful, attentive, and made sure all my questions were answered. I really appreciated her professionalism and friendly approach. Highly recommend!"

Neon Filter

Feb 07, 2025  on Shopify

very helpful.

Luvasmr

Feb 06, 2025  on Shopify

Had an issue with consent being denied at checkout for months, could not figure issue out, was loosing thousands in google ads due to tracking data being lost and my ads not learning, thanks to their help i have finally managed to find and fix the issue! all consent is being passed and allowed tracking back to google ads, finally my ads can learn!

Ogee

Feb 05, 2025  on Shopify

So simple to launch, really helpful support, and no dev skills needed - just as advertised!

Cottage Fresh Scents

Feb 05, 2025  on Shopify

I have been using this app for a number of years (probably nearly 5 years since I opened my website). I haven't had any issues over this time and the banner has been serving it's purpose. I haven't checked on the settings in this time and something in Shopify suggested I check it and update some settings. After navigating through the steps, I found that the app itself needed updating and it asked me if I would like to "check for compliance". I clicked this and it passed me through to a real person ("Alex"). He was extremely helpful and guided me through the one step that I was missing and two extra steps to improve the customer experience overall. I also have an issue relating to Shopify stats which turn out could be linked and was given a lot of advice to try and test along with a link with extra help once I have had a chance to watch and see if any of the stats change from the changes I have made today in the settings. I am only on the free plan currently and would recommend wholeheartedly as I felt like Alex had the time to support and help me regardless. I have had a look at the plus versions as a result and it is something I will consider going forwards should my business need the extra features. Thank you again Alex for going the extra mile!

Zee.Dog

Feb 05, 2025  on Shopify

Very easy to use and customize, worked flawlessly. Support is also excellent and readily available.

JustCustom

Feb 05, 2025  on Shopify

everything works as it should. support responds very quickly.

Sunik

Feb 05, 2025  on Shopify

really good support. everything works fine

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