Garner UGC

Develop by Shopify

$99

/ Month

30 Days Free Trial

Incentivize customers to create authentic video reviews and UG

Incentivize video reviews

Customizable post-purchase prompts

Video moderation tools

Automated reward system

About Garner UGC

Launched Oct 16, 2023

Built by Shopify

Address

Commons Central, 20-40 Meagher St, Chippendale, Sydney, NSW, 2008, AU

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Description

Collect authentic user generated content (UGC) from your customers cheaper than any alternative.

User-generated content is a powerful sales tool, but it can be difficult and expensive for you to obtain quality visual content directly from customers. Garner solves that problem by incentivizing customers to create authentic video reviews, recommendations, and unboxings after purchase. The content collected can be used across marketing channels for awareness and sales. Perfect for merchants selling highly visual products.

Customizable post-purchase prompts to request UGC videos from customers
Moderation tools to review and approve submitted videos
Automated reward system for approved videos, like discounts or gift cards

Pros

Incentivizes customers to create authentic video reviews, recommendations, and unboxings
Collects user-generated content that can be used across marketing channels for awareness and sales
Highly beneficial for merchants selling highly visual products
Customizable post-purchase prompts to request UGC videos from customers
Includes moderation tools to review and approve submitted videos
Automated reward system for approved videos, such as discounts or gift cards

Cons

May be challenging to motivate all customers to participate in creating video content
The quality of user-generated video content can vary widely
Automated reward system might require careful configuration to avoid misuse
Dependence on user-generated content could lead to inconsistent marketing results if participation is low