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Customer reviews: Fulfil

Develop by Fulfil.IO Inc.

Reviews (35)

Overall rating
5

What Merchants Think

Fulfil.IO is highly praised by merchants for transforming and streamlining their business operations. It is regarded as a comprehensive and flexible ERP system that suits various business needs, helping them manage processes efficiently and enabling scalability. Many users appreciate its ease of use, robust features, and outstanding customer support, which collectively contribute to improved operational efficiency and business growth.

Key Strengths

  • Comprehensive ERP functionality across multiple business areas
  • Seamless integration with various platforms (e.g., Shopify, Amazon, SPS)
  • Outstanding customer support with quick and effective responses
  • User-friendly interface facilitating ease of use
  • Highly customizable with open APIs for unique business needs
  • Excellent Warehouse Management System (WMS) with improved inventory and shipping processes
  • Frequent updates and committed to innovation

Common Concerns

  • Requires a tech-savvy approach, ideal for mid to large-sized businesses
  • Potentially high learning curve for real-time tracking and automation features

Final Thoughts

Overall, Fulfil.IO has garnered a positive reception for its comprehensive, efficient, and adaptable ERP solutions that are beneficial for businesses aiming to enhance their operational processes. While it may not be suitable for smaller retailers, its rich toolkit and exceptional support make it a viable choice for businesses ready to scale and optimize their workflows.

BraceAbility

Sep 01, 2022  on Shopify

Fulfil saved us 2-3x the subscription cost in the first year via reduced labor costs alone and they add features faster than anyone else. All ERP's suck in some way, let's face it, but with Fulfil's API you can work around those things that suck for you and write your own apps while still leveraging Fulfil as the master database. This ability doesn't exist elsewhere and was a game changer for us. If you're a small retailer, it's probably not for you. The ideal is probably a high 7-figure or low 8-figure business looking to scale fast. But if you're tech savvy and willing to invest in a system that can scale then it can work for anyone.

AUrate New York

Aug 09, 2022  on Shopify

Fulfil has increased our Pick and Pack Operation for all key metrics by 5x. The Interfaces and UI are Intuitive with associates having a short learning curve with increased productivity. Their Customer Service is top notch, with fast effective resolutions, and if there is not a solution currently available one is quickly developed and implemented. Customer Feedback and pain points is welcomed and actioned with new features rolled out often. We noticed a night and day difference since implementing with fulfil in all aspects of the business from Accounting/Finance to Fulfillment.

Tiger Fitness

Aug 08, 2022  on Shopify

We've been using Fulfil.IO for over 3 years now to manage every aspect of our business. Using their ERP platform, we are able to integrate with a large number of external sales channels, route orders between all of our warehouses, pick, pack, ship, issue POs, manage manufacturing runs, etc. Their support team is the best we've ever dealt with, they are always quick to respond and very informative in their replies. Their engineering team has helped us implement a number of custom features, there is literally no limit to what Fulfil.IO can do.

Grunt Style LLC

Aug 04, 2022  on Shopify

FulFil.IO is much more than an app to use on Shopify. It is a fully comprehensive ERP that has enabled our team to pick, pack, and ship our customers' orders quickly and efficiently. We use FulFil.IO to run all our operations from sales orders through the production cycle to fulfillment to the balance sheet. The software is extremely user friendly and their support staff is world class. The leadership team of FulFil.IO is comprised of exceptionally knowledgable, professional, and collaborative leaders. As we have grown, FulFil.IO has partnered with us to bring on new channels of distribution and supported us with amazing value and follow through. Highest recommendation I can give for this awesome organization.

My Lello

Aug 04, 2022  on Shopify

We use Fulfil as our central business operations system. From purchasing to inventory and order management, we have been using their system for over 5 years. The platform is cloud based and ever growing in functionality and options. We spent over 1 year evaluating various options for systems that specialized in ecommerce businesses and Fulfil was the only one that could meet our requirements and allow for the needed customization our business required. We use Fulfil to integrate with Shopify, Magento, Amazon, Walmart and Etsy and for the most part, it works extremely well. In over 12 years in business in the Ecommerce industry, teaming up with Fulfil was one of our best decisions.

Venus ET Fleur

Mar 04, 2021  on Shopify

At Venus ET Fleur, we are dedicated to innovating luxury floral and sophisticated lifestyle gifts that create lasting experiences. As such, we demand a lot of our complex made-to-order operations and systems. Fulfil.io has been our partner and has scaled alongside VEF to keep up with our ever increasing demands and business complexities. Fulfil's open-APIs and flexible architecture allows us to adapt the platform to our unique business processes, from our global supply chains, seasonal production teams, to our multi location warehouse operations. With an omni-channel brand and multiple warehouse locations, Fulfil has been a nimble, capable and reliable platform for our business.

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