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Customer reviews: Frequently Bought Together CBB

Develop by Shopify

Reviews (1,039)

Overall rating
4.9

What Merchants Think

Merchants generally have very positive feedback on the "Frequently Bought Together CBB" app. Many users appreciate the app for its simplicity, reliability, and the noticeable increase in sales it helps generate. The standout feature that garners overwhelming praise is the exceptional customer service, noted for its quick response time and effectiveness in resolving issues. Even those who switched to more expensive apps found themselves returning to "Frequently Bought Together CBB" due to the excellent support and overall value.

Key Strengths

  • Outstanding customer service with fast response times and helpful support staff.
  • Easy to install, set up, and use, requiring minimal effort from merchants.
  • Effectiveness in increasing sales and enhancing product recommendations.
  • Seamless integration with Shopify stores and adaptability to different themes.
  • Highly recommended by long-time users for its reliability and performance.

Common Concerns

  • Lack of a bulk edit feature for managing bundles efficiently.
  • No functionality to match products more contextually according to customer needs or product lines.
  • A few users experienced issues with recommended product alignment.
  • Some reviews highlighted a missing feature to duplicate bundles to other products.
  • Reports of incorrect sales data being presented occasionally.

Final Thoughts

Overall, the "Frequently Bought Together CBB" app is favorably received by its merchant users. It combines ease of use with powerful sales enhancement features, making it an attractive option for boosting sales. The exemplary customer service stands out as the app's most valued asset, often compensating for its minor drawbacks. It is an app that many merchants would recommend to others looking to improve their store's cross-selling capabilities.

Modern Lantern

Aug 28, 2025  on Shopify

Easy app to setup and increases your conversions pretty "frequently';) and the customer service is immediate. Very happy to use and benefit from the app for my Shopify store. Thanks!

Gary Barlow Wines EU

Aug 26, 2025  on Shopify

Alright, let's skip the fluff. I'm not here to rave about how "awesome" the app is or how "friendly" the support team might be—because, honestly, who cares? What really matters is that the developers clearly put thought into this. They didn’t cut corners. This app focuses on one thing and nails it: a Frequently Bought Together widget that actually works. It delivers real results, not just some fake AI random product shuffle crap like other apps do, this one fits seamlessly into your site’s theme, and is good to go in just a few minutes. That’s the stuff that counts—not a bunch of flowery words or glowing support reviews. Seriously, amazing job! This app is the gold standard. To all the other apps—take notes!

Haneeza

Aug 25, 2025  on Shopify

Been using this app for a while now and have good conversion rates. Their customer service is very prompt and helpful as well especially Deepika K. who was quick to help when I noticed some placement issue on the mobile version.

Mom Money Map

Aug 21, 2025  on Shopify

Super helpful and fast!!!

GXMMAT

Aug 18, 2025  on Shopify

Very good app, the customer service was very prompt and helped me solve the mobile display issue. Thanks to Jennesca!

NEXCAPE

Aug 17, 2025  on Shopify

Super App hat den Verkaufserlös nach oben katapultiert. Am Anfang hatten wir ein kleines Problem das wurde aber mit dem Kundensupport sofort gelöst. Sehr nice!

Koblížek

Aug 16, 2025  on Shopify

Skvělý servis! Pomohou se vším, na to se jich zeptáte a co je v jejich silách :) Deepika K. - jedna z nejlepších asistentek na podpoře. Děkuji moc!

Pullup & Dip

Aug 13, 2025  on Shopify

great app and service, highly recommended!

Buymidis.com

Aug 11, 2025  on Shopify

Always quick and helpful service. Big thanks to Senthil for coming to the rescue!

Zawina Morocco

Aug 04, 2025  on Shopify

Deepika has assist us greatly! Good and fast service

MeineTrenntoilette

Jul 30, 2025  on Shopify

Great App and great support!

Sage Spirit Jewelry

Jul 29, 2025  on Shopify

Spoke on the live chat today with Dragana B who was extremely helpful and quick to respond. Had an issue with setting up the bundles to auto apply at checkout which was only happening in some currencies but Dragana solved this for me. Thankyou!

Body Massager

Jul 28, 2025  on Shopify

great app and great customer service

OneStopCentre

Jul 24, 2025  on Shopify

Amazing app and also customer service from Precy and Dragana

Free the Ocean

Jul 23, 2025  on Shopify

This app works great and app support was quick to help when I had questions.

Chery Industrial

Jul 21, 2025  on Shopify

Very convenient plug-in, the customer service responded very promptly and helped me solve many problems, great!

Oneills Sports

Jul 19, 2025  on Shopify

Was really struggling with designing bundles but great service from the team helped me save hours

Forever Frenchie Boutique

Jul 18, 2025  on Shopify

Had a problem with how the app was showing on my website. I reached out to them, and my issue was resolved right away. Thank you so much!

Raymond Coffee

Jul 17, 2025  on Shopify

Excellent app and support!

Girl Vintage Wholesale

Jul 11, 2025  on Shopify

excellent app and helpful customer service from Carlos

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