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Customer reviews: Frequently Bought Together CBB

Reviews (2,491)

Overall rating
4.9

What Merchants Think

Merchants generally have very positive feedback on the "Frequently Bought Together CBB" app. Many users appreciate the app for its simplicity, reliability, and the noticeable increase in sales it helps generate. The standout feature that garners overwhelming praise is the exceptional customer service, noted for its quick response time and effectiveness in resolving issues. Even those who switched to more expensive apps found themselves returning to "Frequently Bought Together CBB" due to the excellent support and overall value.

Key Strengths

  • Outstanding customer service with fast response times and helpful support staff.
  • Easy to install, set up, and use, requiring minimal effort from merchants.
  • Effectiveness in increasing sales and enhancing product recommendations.
  • Seamless integration with Shopify stores and adaptability to different themes.
  • Highly recommended by long-time users for its reliability and performance.

Common Concerns

  • Lack of a bulk edit feature for managing bundles efficiently.
  • No functionality to match products more contextually according to customer needs or product lines.
  • A few users experienced issues with recommended product alignment.
  • Some reviews highlighted a missing feature to duplicate bundles to other products.
  • Reports of incorrect sales data being presented occasionally.

Final Thoughts

Overall, the "Frequently Bought Together CBB" app is favorably received by its merchant users. It combines ease of use with powerful sales enhancement features, making it an attractive option for boosting sales. The exemplary customer service stands out as the app's most valued asset, often compensating for its minor drawbacks. It is an app that many merchants would recommend to others looking to improve their store's cross-selling capabilities.

IN YOUR SHOE

Jul 22, 2024  on Shopify

One of the best apps and customer support that I have ever worked with

Petit-Tablier®

Jul 21, 2024  on Shopify

thank to Andres. M for his help

Curiosidadesgm

Jul 15, 2024  on Shopify

Support is great Precy D solved EVERYTHING I WANTED. App looking so good!

Hommix UK

Jul 15, 2024  on Shopify

We love this app! Easy to configure and assign the relevant products. The support team is amazing, whenever we change or update a theme and something's not quiet right, they jump in and sort it out right away. Highly recommend it

Maxyoyo

Jul 15, 2024  on Shopify

Very useful app, used for more than two years, customer service is also very attentive and professional

Woollykins

Jul 13, 2024  on Shopify

It works! It's brings in more sales and helps customers find additional products that they would find useful. I was sceptical at first but thought we'd give it a try and it's definitely paid off. It integrates very seamlessly with our branding and recommends things intelligently. Thanks for this Code Black Belt.

Apex

Jul 11, 2024  on Shopify

Only Just installed the app but its very impressive and easy to work with and very competitive compared to our previous app

Eternal Crowns

Jul 10, 2024  on Shopify

Amazing app, it has helped a lot to my stores, and the customer service is amazing, they reply instantly!

litnxt

Jul 08, 2024  on Shopify

EHS Development

Jul 07, 2024  on Shopify

Fantastic app, easy to set up, and customer service is excellent! Reached out with a request and they immediately helped me out with it. 10/10!

ADELANTE™ - Official Store

Jul 05, 2024  on Shopify

Customer service very helpful and fast, I’ve been supported very quickly. Shout out to Jennesca Roraldo from the product support team!

Happenstance Books and Merch

Jun 29, 2024  on Shopify

This app is easy to set up and extremely effective. Highly recommended!

Karee-Designs

Jun 26, 2024  on Shopify

Great App, this what i have been looking for ages, finally found someone who wouldnt demand an arm and aleg from customer. Great customer service, they are top notch . The one app that does a lot. Highly reccomended.

Moehair USA Inc.

Jun 25, 2024  on Shopify

I find this app very helpful. It increased my revenue. Jennesca from the team is very cooperative and helpful.

American Autowire

Jun 23, 2024  on Shopify

Super intuitive with a communicative and helpful support team. So far so good!

Starscape Apparel LLC

Jun 22, 2024  on Shopify

App works great and is super easy to install.

Rhino Billiards

Jun 20, 2024  on Shopify

Easy to use

Warrior 12 - A Patriotic Apparel Company

Jun 19, 2024  on Shopify

MANSHIT

Jun 19, 2024  on Shopify

Very good support. Thanks a lot!

The Gate Way Administrative Services

Jun 15, 2024  on Shopify

Enjoying the features, makes my store look professional

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