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Customer reviews: Frequently Bought Together CBB

Reviews (2,491)

Overall rating
4.9

What Merchants Think

Merchants generally have very positive feedback on the "Frequently Bought Together CBB" app. Many users appreciate the app for its simplicity, reliability, and the noticeable increase in sales it helps generate. The standout feature that garners overwhelming praise is the exceptional customer service, noted for its quick response time and effectiveness in resolving issues. Even those who switched to more expensive apps found themselves returning to "Frequently Bought Together CBB" due to the excellent support and overall value.

Key Strengths

  • Outstanding customer service with fast response times and helpful support staff.
  • Easy to install, set up, and use, requiring minimal effort from merchants.
  • Effectiveness in increasing sales and enhancing product recommendations.
  • Seamless integration with Shopify stores and adaptability to different themes.
  • Highly recommended by long-time users for its reliability and performance.

Common Concerns

  • Lack of a bulk edit feature for managing bundles efficiently.
  • No functionality to match products more contextually according to customer needs or product lines.
  • A few users experienced issues with recommended product alignment.
  • Some reviews highlighted a missing feature to duplicate bundles to other products.
  • Reports of incorrect sales data being presented occasionally.

Final Thoughts

Overall, the "Frequently Bought Together CBB" app is favorably received by its merchant users. It combines ease of use with powerful sales enhancement features, making it an attractive option for boosting sales. The exemplary customer service stands out as the app's most valued asset, often compensating for its minor drawbacks. It is an app that many merchants would recommend to others looking to improve their store's cross-selling capabilities.

Canadiana Flag

Jan 07, 2025  on Shopify

The app is easy to install and friend use. Customer support is very responsive and quick.

The Dulce Vida

Jan 06, 2025  on Shopify

Jennesca was so helpful! I needed help with where the location of where the app was showing on my store and she fixed it within 2 minutes. They are very helpful and fast. I would highly recommend, especially because they have a fast working service team!

For.me

Jan 02, 2025  on Shopify

is perfect, great app and great support

Cosplay Clans

Jan 01, 2025  on Shopify

Silumen

Dec 29, 2024  on Shopify

The support is really quick and efficient to resolve any issue you could have. Highly recommend.

Mustard London

Dec 27, 2024  on Shopify

First-class service! I've only just installed it (which was very easy) but needed some tweaks and it was done with zero effort from my side in minutes. I have a lot of apps installed and have had to raise a few tickets but the speed at which this was dealt with was simply outstanding! Thank you Andres

Plantgem

Dec 25, 2024  on Shopify

Great support!

Pactimo

Dec 19, 2024  on Shopify

Used this app before and it is so easy to set up and use and the second I need help or have a question they jump right into chat and help. I highly recommend this app!

Collumn

Dec 16, 2024  on Shopify

that's great app and easy to use

Merkx

Dec 12, 2024  on Shopify

Easy to use and very helpful app. We have also been getting great and speedy help from the service team when needed. Appreciate their help and can recommend this app for bundle sales!

Siempre juntas

Dec 11, 2024  on Shopify

Excelente! He tenido un pequeño problema y Andrés lo ha resuelto en cuestión de minutos. Muy buena app, cumple con su función.

Patio & Balcony Outdoor Living

Dec 10, 2024  on Shopify

Great app and so simple to use. Needed some changes and the team helped us make the changes. Really happy with the app.

A Meaningful Mood

Dec 09, 2024  on Shopify

This app has been a great addition to my shop! I recently changed themes and had some issues with the placement of the widget on my product pages. I sent an email and received an IMMEDIATE reply and assistance. Thank you for a great app and great customer service!

Sweet Pea Gemstones

Dec 04, 2024  on Shopify

The customer support is amazing; they respond right away. No kidding, no waiting days to get a response. They fixed where my recommendations show up on my Shopify site within 15 minutes. I needed assistance twice; the second time was because my theme was updated. Thank you so, so much!

Amy Romeu

Dec 03, 2024  on Shopify

Love this app and customer support is always so fast to respond! Carlos was extra helpful today. Highly recommend!

ExplosionBoxy

Nov 27, 2024  on Shopify

good customer service!

Nos Petites Aventures

Nov 24, 2024  on Shopify

Great app, great service ! Thanks

Semen Tanks - Select Genetics

Nov 18, 2024  on Shopify

This works very well and support has been very fast and thorough. They just "do stuff" for me and know what I need before I know what I want. Very happy

Jessica Nail & Beauty Supply

Nov 17, 2024  on Shopify

Support is really good. When you have the problem, they will help you right away. Definitely recommend

Varido

Nov 17, 2024  on Shopify

Very fast customer service!

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