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9.1
FraudGuard: Fraud Prevention logo

FraudGuard: Fraud Prevention

Develop by Shopify

$19.99

/ Month
14 Days Free Trial

FraudGuard flags risky store orders using AI for fraud prevention.

Ai order flagging
Dynamic email verification
Manual order review
Auto-approve safe orders
4 Reviews
9.1

About FraudGuard: Fraud Prevention

Launched Jun 24, 2025

Categories

Built by Shopify

Address

1915 rue Poupart, Montreal, QC, H2K3H1, CA

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Introduction Video

Description

Stop fraud before it happens. Auto-hold risky orders, Verify customers, & Cut chargebacks.

Stop stressing about fraud and chargebacks. Automatically capture safe orders and hold risky ones before payment capture, based on Shopify’s risk analysis or your custom rules. Then replace manual reviews with an automated email verification step that filters out fraud and adds a strong layer of protection against chargebacks. Gain confidence to safely approve or cancel risky orders on autopilot, delivering fraud prevention, chargeback protection, and operational peace of mind.

Stop stressing about fraud and chargebacks. Automatically capture safe orders and hold risky ones before payment capture, based on Shopify’s risk analysis or your custom rules. Then replace manual reviews with an automated email verification step that filters out fraud and adds a strong layer of protection against chargebacks. Gain confidence to safely approve or cancel risky orders on autopilot, delivering fraud prevention, chargeback protection, and operational peace of mind. more
  • Fraud prevention – auto-hold payment capture & fulfillment for risky orders.
  • Auto verification – verify customer with security Q&A or bank statement code.
  • Custom Rules – set your own automated logic to instantly hold & verify orders
  • Fewer Chargebacks – Reduce fraud and arm yourself with proof to win disputes.
  • Block & Allow Lists – block customers by email, phone, IP, address, or country.

Pros

  • Utilizes AI to intelligently flag suspicious orders, improving fraud detection accuracy.
  • Dynamic auto-email verification helps to confirm the legitimacy of the orders.
  • Orders can be manually reviewed, approved, or canceled with full control and no coding needed.
  • Helps reduce chargebacks and avoid non-refundable fees.
  • Aims to stop fraud before it occurs by identifying risky transactions early.
  • Automatically captures safe orders without introducing friction for genuine customers.
  • Order management can be adjusted based on individual risk preferences.
  • Provides insights and recommended next steps for reviewing flagged orders.

Cons

  • Dependence on AI logic may lead to false positives, flagging legitimate orders as risky.
  • Potential over-reliance on automated processes could overlook complex fraud cases that need human intuition.
  • The effectiveness of the app could vary depending on the accuracy of its AI algorithms.

Top Helpful Reviews

Weston Milan

Oct 12, 2025  on Shopify

FraudGuard completely stopped our chargebacks and risky orders. It holds suspicious payments before capture, uses smart AI scoring, and sends verification emails to confirm real buyers — all without hurting sales. The automations are super helpful too. A must-have tool to protect your store and profits.

Nord Kanso

Oct 09, 2025  on Shopify

Helps a lot against fraud! All risky orders are automatically placed on payment and fulfillment hold, while good orders pass through as usual, keeping things much more organized than when we only had manual capture enabled before. Also, the verification feature is genius! Getting those medium-risk orders verified actually helped recover a sale we would’ve canceled before.

Callen Row

Jul 06, 2025  on Shopify

A few days ago, my store got slammed with a wave of fraud orders - whole mess. I was honestly stressed and scrambling for a solution. Installed FraudGuard out of desperation, and it immediately started flagging the shady stuff. Been using it for just a few days and already feel way more in control. Finally something that actually helps

Vinthentic

Jul 03, 2025  on Shopify

Running a global store means we ship everywhere, and every month the fraudsters come knocking. After wading through the Shopify app store, I couldn’t find anything that stopped fraud before they cost me money… until I installed FraudGuard. Since switching it on, every risky order is automatically held, no more wasted order fees. The “gray-area” orders get an instant, built-in verification flow. Setup was a breeze, support answered in minutes, and the app runs itself in the background almost seamlessly. If you’re tired of sifting through fraudulent orders and want something proactive, not just another warning banner, FraudGuard is the real deal. It’s already saved me money and mental space, highly recommended.

KIMOS.

Jul 01, 2025  on Shopify

Finally, a Fraud App That Actually Protects! My store got hit hard - High risk orders, chargebacks, and fees stacking up fast. This app stops the damage before it happens, without messing with real customers. Exactly what every store should have running in the background. a must have!

GENESISCO

Jun 29, 2025  on Shopify

I don’t usually write reviews, but this app honestly surprised me in a good way. Even though it’s new, it runs super smoothly and quietly in the background, flagging suspicious orders before payment and handling safe ones automatically. It’s taken a big weight off my shoulders and saved me a ton of time with tagging, email checks, and smart automation. Setup was quick, support was helpful, and it’s given me real peace of mind. Feels like having an extra set of eyes on every order... totally recommend

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