Customer reviews: Fraud Judge Fraud Prevention

Name: Fraud Judge Fraud Prevention
Brand: Pluginhost B.V.
SKU: shopify-fraud-judge-app-by-pluginhost-bv
Rating: 4.9 (20 reviews)

Develop by Pluginhost B.V.

Fraud Judge is a Shopify app designed to help merchants detect and prevent fraudulent orders. Reviews from real users provide insights into its effectiveness, ease of use, and value for businesses. Understanding these experiences can help you decide if it’s the right fraud protection tool for your store.

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Reviews (20)

Overall rating

4.9

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What Merchants Think

Overall, merchants are highly satisfied with "Fraud Judge Fraud Prevention". It has proven to be an invaluable tool for reducing fraudulent orders and chargebacks, offering peace of mind and improved security. The app is praised for its intuitive interface and customizable features, which easily adapt to the specific needs of various e-commerce platforms. Many users commend the exceptional customer support as a key benefit.

Key Strengths

Effective reduction of fraudulent orders and chargebacks
Customizable rules and real-time fraud detection
Responsive and knowledgeable customer support
ID and address verification features
User-friendly interface and setup process

Common Concerns

Learning curve in setting up custom rules
Desire for additional functionality in the app

Final Thoughts

"Fraud Judge Fraud Prevention" is highly regarded as a reliable solution for e-commerce businesses seeking to enhance their security against fraud. Its combination of effective features and outstanding customer support makes it a recommended choice for merchants looking to protect their stores from fraudulent transactions.

Dubal Droper

Jun 09, 2024 on Shopify

Fraud Judge is a no-fuss solution that meets our needs. The recent update made it quicker and more precise. We encountered a few issues during the upgrade, but the support team was excellent and resolved everything fast. It's user-friendly, which is a huge advantage for our small business.

Pack Turtle

Apr 01, 2023 on Shopify

We have had this app for a few months and have only used it once, which is a good thing. App seems to work fine and it's nice to have it just in case we need to go to extra lengths to verify someone's order.

FlopLV

Jan 20, 2022 on Shopify

Being sellers of mouth hygiene products, it gets us concerned if we get seemingly large orders – makes you always wonder if it’s fraudulent and we’ll end up having a chargeback request. At the same time – we do want to execute them and earn. The automated option to ask for customer identity does help us, as we feel safer to release the goods. Thank you