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Customer reviews: FoxKit AIO Upsell Cross‑sell

Develop by FOXECOM

Reviews (393)

Overall rating
5

What Merchants Think

Merchants frequently describe "FoxKit AIO Upsell Cross‑sell" as a transformative tool for Shopify stores, especially highlighting its ease of use, integration capabilities with the Minimog theme, and substantial effectiveness in boosting sales. A distinguishing feature, as noted by users, is the exceptional customer support provided by the FoxKit team. Clients consistently praise the app for its robust features that enable seamless setup and customization.

Key Strengths

  • Outstanding customer support, often mentioned by name (e.g., Brian, Zuri, Andrew).
  • Easy setup and user-friendly interface, making it accessible for non-technical users.
  • Integration with the popular Minimog theme.
  • Comprehensive features including upsell, cross-sell, and various ecommerce functionalities.
  • Responsive and helpful documentation, including tutorials and videos.

Common Concerns

  • Reported issues with disappearing features when transitioning from free to paid versions.
  • Sudden lack of real-time chat support resulting in delayed issue resolution.
  • Limitation of certain features unless upgraded to the highest plan.
  • Early versions were perceived to be slow and lacked user experience optimization; however, recent updates have addressed these concerns.

Final Thoughts

"FoxKit AIO Upsell Cross‑sell" is highly recommended by its users for both its advanced ecommerce features and its stellar customer service. While there are some limitations concerning feature availability in different pricing tiers, its integration and support significantly compensate, making the app a must-have for merchants looking to enhance their online stores. Overall, it offers excellent value and practicality for boosting sales and improving customer engagement on Shopify.

Casegrip

Jul 14, 2024  on Shopify

The customer support provided by the FoxKit team is top-notch. They're responsive, knowledgeable, and always ready to help with any questions or issues. Their dedication to ensuring a smooth user experience is evident, and it has made a significant difference in my confidence in using the app.

Kadi Fabrics

Jul 14, 2024  on Shopify

Nice team to work with

Oiad (HK)

Jul 10, 2024  on Shopify

I am impressed by their prompt and friendly customer service. This company provides clear and effective solutions.

Thildea

Jul 09, 2024  on Shopify

Je recommande, les possibilités sont magnifiques et le service client est top

EUNORAU DEALER AU

Jul 08, 2024  on Shopify

nice service

Aloe Vera Exclusive

Jul 08, 2024  on Shopify

App with a lot of functionalities and fast, quality support

aniiokiebike

Jul 08, 2024  on Shopify

I am very satisfied with the after-sales service! Every time I encounter a problem, the customer service team can respond quickly and provide solutions. The service is very good. No matter how complicated the problem is, they can answer it patiently and solve it efficiently. It really makes people feel their professionalism and dedication. Thank you for your high-quality service, which makes me more confident in your products!

MysteryLocks Home Escape Rooms

Jul 04, 2024  on Shopify

An app that instantly became an essential for our store. The options you have available to boosts your sales is beyond compare. Will forever have it installed.

Alchiara

Jul 04, 2024  on Shopify

Very nice support and all themes from Fox Team are perfect! Thanks ;)

Outerpak

Jul 04, 2024  on Shopify

Integrates perfectly into their theme. My go-to combo!

Nwyrkr

Jul 03, 2024  on Shopify

Incredible tools for an ecommerce website. Makes everything is much easier and all in one solution. Customer service / tech support are A+. Very responsible, and fix anything in 5 minutes

GYMPLAYERS | Elevate Your Game |

Jul 01, 2024  on Shopify

I recently had the pleasure of working with Andrew from Foxify's customer support, and I am thoroughly impressed. From the start, Andrew was professional and highly knowledgeable, quickly identifying and resolving my issue with clear, easy-to-follow instructions. His patience and dedication were outstanding. Using the Foxkit app for my Shopify store has been a fantastic experience, largely due to the exceptional support. The team is prompt, efficient, and always ready to help, ensuring my store runs smoothly. The app offers great features, but the top-notch customer service truly sets Foxkit apart. I highly recommend it to anyone looking for a reliable app with excellent support. Special thanks to Andrew and the Foxkit team for their seamless service!

Alfheim Aromaterapi

Jul 01, 2024  on Shopify

Tüm çalışanlara teşekkür ederim hepsi hızlıca yardımcı oluyor. Brian, Andrew, Zuri ve Harry :)

Luxera

Jun 30, 2024  on Shopify

very helpfull support team

Odhanon

May 21, 2024  on Shopify

I've never used an app that has so many benefits like FoxKit. It's an all-in-one sales booster that can help you increase your store's customers, improve your marketing, and track your sales. The flexibility of the app is incredible. I can customize it to fit my specific needs and track my progress in real time. I'm so impressed with FoxKit, I can't imagine running my business without it. EXCELLENT SERVICE. They provided a fast response and helped me to resolve all the issue I had. Thanks so much.

Al Roshan

Apr 25, 2024  on Shopify

100% upgrade sales

Undefined Market

Apr 25, 2024  on Shopify

Such a great tool when working with their theme Minimog. The support is probably the best i ever encountered. They will always help you with whatever problems you have. Can recommend to other store owners.

Ottica Azzurro Capri

Apr 25, 2024  on Shopify

perfect and fast customer and operational service, Brian number 1. Thank you

SEELENLook

Apr 25, 2024  on Shopify

Surprise offers, personalized discounts, and loyalty programs! I'm thrilled with this Shopify app that enhances customer experience and boosts sales. A special thanks to Neo for setting up my store and helping me grow my business.

My Store

Apr 24, 2024  on Shopify

this is good apps They have a great technical team to assist me with the optimisation of my website!

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