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Customer reviews: Fomo: Social Proof Sales Popup

Develop by Fomo

Reviews (173)

Overall rating
4.6

What Merchants Think

Merchants generally view "Fomo: Social Proof Sales Popup" as a valuable tool for increasing sales and building trust with customers. Many users appreciate its ease of use, customization options, and the real-time social proof feature that seems to drive more actions from visitors. It is often highlighted for its excellent customer support, which helps users integrate and resolve any issues effectively.

Key Strengths

  • Outstanding customer service and support team
  • Easy to integrate and use
  • Customization options for notifications
  • Effective in increasing click-through rates and sales
  • Real-time social proof feature

Common Concerns

  • Issues with unexpected automatic plan upgrades and billing
  • High pricing and cost increases making it unsustainable for some
  • Dashboard analytics not always highly accurate
  • No built-in A/B testing capabilities
  • Immediate notification triggers without clear management options

Final Thoughts

"Fomo: Social Proof Sales Popup" is generally well-received for its contribution to sales increase and consumer confidence through social proof. However, concerns regarding pricing, billing practices, and feature limitations exist. It remains a powerful tool for those who can manage its cost and navigate the app's configuration intricacies.

soundofpearlslondon

May 17, 2024  on Shopify

We chose a free plan as we think the quota is enough. Then we found out we have been charged 189USD, 149USD,89USD for a couple of times. We then checked further and found this "Smart" FOMO serectly "upgraded" our plan (more expensive one). They set an option (in a very hidden place) saying: Auto Upgrade Plan enable. Obviously we didnt know we have to "disable" it, and thats why they leave it" enable" and automatically upgraded our plan. I doubt is is a scam, because we don't have that great traffic for the past few months, and they said it showed x amount of notification so charge us more (they said we have 30k notification which we don't believe it) Now this FOMO app chardge us around 1000USD and we barely have any sales. AVOID FOMO!

Little Ones

May 10, 2024  on Shopify

FOMO What started as a promising subscription turned into a massive disappointment when, out of the blue, we were downgraded to a free plan back in March without any notification or explanation. This left us with a barely functional app, operational only on the first of April and May—talk about an April Fool’s joke, but nobody’s laughing. To add insult to injury, the cost of the pro plan has skyrocketed to an eye-watering $499 per month. It’s baffling since their operational costs for notifications surely haven’t spiked to justify such a steep increase. Sadly, it’s no longer feasible or rational to continue our subscription. A real letdown from a service I once valued.

Awesome Maps

Nov 20, 2023  on Shopify

I think it all looks good and it seems like you can customize a lot. But I take issue in it immediately pumping out notifications and no clear way how to turn them off. I uninstalled - also because I think the pricing is insane. It racked up thousands of impressions within 30 minutes or so and we are by no means a "huge" site.

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