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Customer reviews: Fomo: Social Proof Sales Popup

Develop by Fomo

Reviews (173)

Overall rating
4.6

What Merchants Think

Merchants generally view "Fomo: Social Proof Sales Popup" as a valuable tool for increasing sales and building trust with customers. Many users appreciate its ease of use, customization options, and the real-time social proof feature that seems to drive more actions from visitors. It is often highlighted for its excellent customer support, which helps users integrate and resolve any issues effectively.

Key Strengths

  • Outstanding customer service and support team
  • Easy to integrate and use
  • Customization options for notifications
  • Effective in increasing click-through rates and sales
  • Real-time social proof feature

Common Concerns

  • Issues with unexpected automatic plan upgrades and billing
  • High pricing and cost increases making it unsustainable for some
  • Dashboard analytics not always highly accurate
  • No built-in A/B testing capabilities
  • Immediate notification triggers without clear management options

Final Thoughts

"Fomo: Social Proof Sales Popup" is generally well-received for its contribution to sales increase and consumer confidence through social proof. However, concerns regarding pricing, billing practices, and feature limitations exist. It remains a powerful tool for those who can manage its cost and navigate the app's configuration intricacies.

Decorial

Nov 16, 2024  on Shopify

The Fomo app is one of the best apps on the market for creating sales popups for your store. Highly recommended! The team is also incredibly helpful.

Birchbury New Zealand

Oct 07, 2024  on Shopify

Highly recommend on all websites! Have noticed an uptake in CTA and orders on my website. I love the customisation on the notifications and great customer service. I had a question and got a response promptly to help!

24K9

Aug 21, 2024  on Shopify

Excellent app that provides amazing customer service, making sure the FOMO app integrates seamlessly on my website. Thank you! Highly recommend. :)

Happy Mammoth EU

Aug 18, 2024  on Shopify

FOMO is an outstanding app providing real-time social proof. The installation process was seamless, taking just a few minutes. It’s incredibly easy to use. The support team is responsive and efficient, resolving any issues promptly. Highly recommend FOMO for anyone looking to build trust and increase sales effortlessly!

GreenSmoothieGirl

Jul 30, 2024  on Shopify

The app functions great and the chat support is excellent. The settings let you control how much you spend each month. The app configuration options are well thought out. I would like a more definite way of knowing which interactions motivated sales, such as random A/B testing. While the app can accommodate third-party A/B testing, it doesn't include the feature. Overall a high-quality app.

RPM Flow

Jul 30, 2024  on Shopify

I love the app, it is really easy to use and love their service they helped me to set everything up, social proof rocks!

soundofpearlslondon

May 17, 2024  on Shopify

We chose a free plan as we think the quota is enough. Then we found out we have been charged 189USD, 149USD,89USD for a couple of times. We then checked further and found this "Smart" FOMO serectly "upgraded" our plan (more expensive one). They set an option (in a very hidden place) saying: Auto Upgrade Plan enable. Obviously we didnt know we have to "disable" it, and thats why they leave it" enable" and automatically upgraded our plan. I doubt is is a scam, because we don't have that great traffic for the past few months, and they said it showed x amount of notification so charge us more (they said we have 30k notification which we don't believe it) Now this FOMO app chardge us around 1000USD and we barely have any sales. AVOID FOMO!

Little Ones

May 10, 2024  on Shopify

FOMO What started as a promising subscription turned into a massive disappointment when, out of the blue, we were downgraded to a free plan back in March without any notification or explanation. This left us with a barely functional app, operational only on the first of April and May—talk about an April Fool’s joke, but nobody’s laughing. To add insult to injury, the cost of the pro plan has skyrocketed to an eye-watering $499 per month. It’s baffling since their operational costs for notifications surely haven’t spiked to justify such a steep increase. Sadly, it’s no longer feasible or rational to continue our subscription. A real letdown from a service I once valued.

Mirror Skin

Apr 25, 2024  on Shopify

Janice took care of me and we shared a giggle - these guys are the best - more than enough functionality - ease of set-up is amazing - flexibility to upgrade/ downgrade as well (unlike other apps!). Using FOMO in all our, and friends', stores!

K8 Stinger Store

Mar 19, 2024  on Shopify

These guys are great! Elias went above and beyond to assist me with my needs, and I will continue to refer friends and family.

Awesome Maps

Nov 20, 2023  on Shopify

I think it all looks good and it seems like you can customize a lot. But I take issue in it immediately pumping out notifications and no clear way how to turn them off. I uninstalled - also because I think the pricing is insane. It racked up thousands of impressions within 30 minutes or so and we are by no means a "huge" site.

Birchbury

Nov 07, 2023  on Shopify

I can see from the dashboard that Fom is well worth it! We've made a lot of extra revenue from the app. A Big thanks to Janice for helping me with a big technical problem. Fomo is our 2nd most important app behind Replo (our page builder lol)

Bids.com

Sep 15, 2023  on Shopify

100% a must have app for anyone who already has some traction on your store, I would say the analytics aren't too accurate, but its show me a over 20% increase in sales which is probably more like 5-10% but still a MUST HAVE APP that will almost without a doubt boost your websites credibility. (also the only app that I could find that would work on my headless website kudos!)

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