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Customer reviews: FlowMail

Develop by Shopify

Reviews (23)

Overall rating
4.9

What Merchants Think

Merchants generally express satisfaction with FlowMail, highlighting its effectiveness, ease of configuration, and thorough integration as an extension to Shopify's Flow app. The app’s customer service is often praised as exceptional, with quick and helpful responses to inquiries, making it a highly recommended tool for enhancing email functionality within Shopify.

Key Strengths

  • Highly responsive and helpful customer service.
  • Ability to add bespoke features and handle feature requests swiftly.
  • Seamless integration with Shopify, specifically for transactional emails.
  • User-friendly and easy to configure.
  • Solves Shopify’s limitations on email functionalities.

Common Concerns

  • Some users initially struggle with advanced configurations but praise the support received.

Final Thoughts

FlowMail is well-received by merchants for enhancing Shopify’s email capabilities, particularly for transactional emails. While a few users note initial setup challenges, the robust and prompt customer support mitigates these issues efficiently. Overall, its responsiveness and utility make it a highly recommended tool for Shopify merchants looking to extend their store's email functions.

JoJa.UK

Jun 12, 2024  on Shopify

These guys are the best. I thought the app was very useful when I was just tinkering with it myself. Oleksandr from Flowmail helped me out and blew me away with what this app is capable of. Great app and absolutely fantastic customer service.

Element Brooklyn

Jun 12, 2024  on Shopify

The app works well and the team is very responsive – they resolved an issue I had almost immediately and are working on adding a new feature that I requested.

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