Reviews: FlowMail

Customer reviews: FlowMail

Reviews (11)

Overall rating

5

12
4
3
2
1

What Merchants Think

Merchants generally express satisfaction with FlowMail, highlighting its effectiveness, ease of configuration, and thorough integration as an extension to Shopify's Flow app. The app’s customer service is often praised as exceptional, with quick and helpful responses to inquiries, making it a highly recommended tool for enhancing email functionality within Shopify.

Key Strengths

Highly responsive and helpful customer service.
Ability to add bespoke features and handle feature requests swiftly.
Seamless integration with Shopify, specifically for transactional emails.
User-friendly and easy to configure.
Solves Shopify’s limitations on email functionalities.

Common Concerns

Some users initially struggle with advanced configurations but praise the support received.

Final Thoughts

FlowMail is well-received by merchants for enhancing Shopify’s email capabilities, particularly for transactional emails. While a few users note initial setup challenges, the robust and prompt customer support mitigates these issues efficiently. Overall, its responsiveness and utility make it a highly recommended tool for Shopify merchants looking to extend their store's email functions.

Janitorial Superstore

Jun 06, 2025 on Shopify

Great app! Works exactly how it should. Customer service is very quick to respond if you need any help. Would recommend!

Dakoda's Dance Academy & Knightsbridge Ballet

May 29, 2025 on Shopify

Oleksandr helped me so much allowing my emails to be really bespoke. Something Shopify only allow if I pay a LOT. No question was to difficult and we worked together until it was solved. Thank you again.

Dakoda's Dance Academy & Knightsbridge Ballet

May 23, 2025 on Shopify

Fantastic customer service. Zoom meeting with help and quick reply emails. I struggled to add variables to my emails. Shopify do not do this. Thank you

Nursegrid Learn

May 01, 2025 on Shopify

FlowMail is an effective and easy-to-configure solution. We submitted a request to include the subject line field in the email template (on a paid plan), and the team implemented the update within 24 hours. The support was excellent, and the tool provides a valuable extension to Shopify's Flow app, enabling transactional emails to be sent directly to customers.

Flute Center

Sep 17, 2024 on Shopify

App works well, and the team is extremely responsive. I had an issue that was resolved within 5 minutes. When I had a separate question, they explained via email and also offered to have a call to walk me through the issue.

jewellerybox

Aug 07, 2024 on Shopify

Really useful app that allows you to send emails that are necessary for selling your products, without running into Shopify's restrictions on transactional emails. Dev team are very responsive and added a feature request in under 24 hours. Highly Recommend!

JoJa.UK

Jun 12, 2024 on Shopify

These guys are the best. I thought the app was very useful when I was just tinkering with it myself. Oleksandr from Flowmail helped me out and blew me away with what this app is capable of. Great app and absolutely fantastic customer service.

Element Brooklyn

Jun 12, 2024 on Shopify

The app works well and the team is very responsive – they resolved an issue I had almost immediately and are working on adding a new feature that I requested.