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Customer reviews: Flowio Email Marketing, Pop Up

Develop by Zopi ⭐
<h3>What Merchants Think</h3> <p>Overall, merchants seem to have a positive experience using the "Flowio Email Marketing, Pop Up" app. They praise the app for its user-friendly interface, efficiency in acquiring leads, and effective customer service. However, some users have faced technical issues and have raised concerns about customer support response times. Despite this, many merchants express satisfaction with the app’s features and the improvements it brings to their stores.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface that simplifies app usage</li> <li>Effective in boosting lead generation and conversions</li> <li>High-quality customer service, particularly noting individual support from team members like Ryth and David</li> <li>Flexible and well-designed email and pop-up templates</li> <li>Easy to implement automation flows and marketing features</li> </ul> <h3>Common Concerns</h3> <ul> <li>Technical issues with email formatting in some email clients</li> <li>Problems when sending image links and buttons in emails</li> <li>Slow response from customer support during technical issues</li> <li>Complex domain and email verification process</li> </ul> <h3>Final Thoughts</h3> <p>The "Flowio Email Marketing, Pop Up" app generally receives positive feedback, being appreciated for its features and the assistance from its support team. While there are notable concerns about email functionality and customer support responsiveness, the app's strengths in user experience and lead generation make it a valuable tool for merchants looking to enhance their marketing strategies.</p>

Reviews (499)

Overall rating
4.9

What Merchants Think

Overall, merchants seem to have a positive experience using the "Flowio Email Marketing, Pop Up" app. They praise the app for its user-friendly interface, efficiency in acquiring leads, and effective customer service. However, some users have faced technical issues and have raised concerns about customer support response times. Despite this, many merchants express satisfaction with the app’s features and the improvements it brings to their stores.

Key Strengths

  • User-friendly interface that simplifies app usage
  • Effective in boosting lead generation and conversions
  • High-quality customer service, particularly noting individual support from team members like Ryth and David
  • Flexible and well-designed email and pop-up templates
  • Easy to implement automation flows and marketing features

Common Concerns

  • Technical issues with email formatting in some email clients
  • Problems when sending image links and buttons in emails
  • Slow response from customer support during technical issues
  • Complex domain and email verification process

Final Thoughts

The "Flowio Email Marketing, Pop Up" app generally receives positive feedback, being appreciated for its features and the assistance from its support team. While there are notable concerns about email functionality and customer support responsiveness, the app's strengths in user experience and lead generation make it a valuable tool for merchants looking to enhance their marketing strategies.

JEWLORI

Nov 03, 2023  on Shopify

slow customer service to feedback many debag in application

Ayurveda Paradies Schweiz

Sep 01, 2023  on Shopify

I don't know if the customers who have given a rating are really real. I tested the app for several days and noticed the following: E-mail campaigns are not formatted and sent as a box, but a width of 100% is displayed. This looks terrible in Outlook and other mail clients. Images with links or buttons cannot be sent in email campaigns. These are displayed in the template, but sending them is not possible. Our developer has tested this several times. He then removed the button links and image links. Then the newsletter was delivered to him. Previously, the message 'rejected' was always displayed. It is also unusual that you have to confirm the domain via your own DNS by creating a TXT code in the DNS server and confirming the domain in this way. This also applies to the e-mail address. The basic idea is good, but some things don't work here. The horribly formatted e-mails are also displayed in FLOW in every e-mail client with 100% instead of formatted as a box. Here, too, the basic idea would be wonderful, but the implementation is lacking. We deleted the app again after losing a few hours of testing with it. By the way, we know what we're doing. We are PHP developers and computer scientists. As a final piece of information, we naturally contacted support. He doesn't get in touch within 1-2 hours, but after 3 days and refers to more time and patience. No help was ever offered. The whole issue is very unfortunate. Actually, I would like the app and the idea too, but it's just UNUSABLE.

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