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Customer reviews: Flowio Email Marketing, Pop Up

Develop by Zopi ⭐

Reviews (499)

Overall rating
4.9

What Merchants Think

Overall, merchants seem to have a positive experience using the "Flowio Email Marketing, Pop Up" app. They praise the app for its user-friendly interface, efficiency in acquiring leads, and effective customer service. However, some users have faced technical issues and have raised concerns about customer support response times. Despite this, many merchants express satisfaction with the app’s features and the improvements it brings to their stores.

Key Strengths

  • User-friendly interface that simplifies app usage
  • Effective in boosting lead generation and conversions
  • High-quality customer service, particularly noting individual support from team members like Ryth and David
  • Flexible and well-designed email and pop-up templates
  • Easy to implement automation flows and marketing features

Common Concerns

  • Technical issues with email formatting in some email clients
  • Problems when sending image links and buttons in emails
  • Slow response from customer support during technical issues
  • Complex domain and email verification process

Final Thoughts

The "Flowio Email Marketing, Pop Up" app generally receives positive feedback, being appreciated for its features and the assistance from its support team. While there are notable concerns about email functionality and customer support responsiveness, the app's strengths in user experience and lead generation make it a valuable tool for merchants looking to enhance their marketing strategies.

Favor Graphics

Sep 19, 2023  on Shopify

I can't say enough good things about this app! It's been a game-changer for my Shopify store. Highly recommended!

Ayurveda Paradies Schweiz

Sep 01, 2023  on Shopify

I don't know if the customers who have given a rating are really real. I tested the app for several days and noticed the following: E-mail campaigns are not formatted and sent as a box, but a width of 100% is displayed. This looks terrible in Outlook and other mail clients. Images with links or buttons cannot be sent in email campaigns. These are displayed in the template, but sending them is not possible. Our developer has tested this several times. He then removed the button links and image links. Then the newsletter was delivered to him. Previously, the message 'rejected' was always displayed. It is also unusual that you have to confirm the domain via your own DNS by creating a TXT code in the DNS server and confirming the domain in this way. This also applies to the e-mail address. The basic idea is good, but some things don't work here. The horribly formatted e-mails are also displayed in FLOW in every e-mail client with 100% instead of formatted as a box. Here, too, the basic idea would be wonderful, but the implementation is lacking. We deleted the app again after losing a few hours of testing with it. By the way, we know what we're doing. We are PHP developers and computer scientists. As a final piece of information, we naturally contacted support. He doesn't get in touch within 1-2 hours, but after 3 days and refers to more time and patience. No help was ever offered. The whole issue is very unfortunate. Actually, I would like the app and the idea too, but it's just UNUSABLE.

EV FUEL

Mar 20, 2023  on Shopify

Ryth has been extremely helpful! He's been extremely kind and offering the best possible attention. That's the kind of customer service I love to get! Outstanding and quick onboarding support. I added this app because I replaced our e-platform for my site and this came with better price.

My Ol' Blues

Mar 05, 2023  on Shopify

I am very pleased with the support I have received from Ryth this evening and Vincent in the past. Both have helped me through issues I have had and have made working with Flowio a breeze. Thank you - a 2 thumbs up.

Select Beauty

Feb 22, 2023  on Shopify

The app has everything we need and works flawlessly. Jennie from the support team has been incredible in assisting us with some minor hiccups and general questions.

imperodelmate.com

Dec 21, 2022  on Shopify

Ciara was fine and professional. She offered me a very good deal to upgrade my plan so i took it! Thankyou to all you guys from Flowio!

MOTHERWOOD

Dec 09, 2022  on Shopify

Very good technical support (thanks Vincent), the app is very easy to use. We have doubbled our leads within 1 month with the pop-up option. I recommend.

camasajustables

Aug 04, 2022  on Shopify

Yo la he usado durante 2 meses , en los cuales ha sido muy útil, siento que le ha dado a mi web mas confianza de cara al cliente, adicional la configuración de los popups es muy intuitiva y fácil, aun no he usado mas opciones, pero espero pronto poder usarlas.

Darlingjexpo

Jan 24, 2022  on Shopify

Great app! User friendly and great customer service. I haven't had any issues that haven't been dealt efficiently and timely by this app.

Ronastyles

Dec 12, 2021  on Shopify

this app is great. can build automation flows and send emails for free up to 20,000 emails which is great! they have email tamplets and the app it self is very nice and easy to understand. Plus the customer survice is always there and ready to help:)

Drea Te

Dec 07, 2021  on Shopify

Wow, as soon as I downloaded the app, I was helped and guided immediately. David has helped me create the best pop ups for my website! He even hopped on a video call to help me thoroughly. Overall a great experience and looking forward to further working with Flowio.!

Island Roots

Nov 27, 2021  on Shopify

So far I am really impressed! This App has amazing templates. And Customer Representative David has helped me so much!! Out of all marketing apps this is so far the best.

dhyana Essentials

Nov 26, 2021  on Shopify

I'm still working with the app, but so far it's doing what I want it to do. And the customer service this company provides is AMAZING! I've provided customer service and tech support for many years, and David anticipated my needs in ways I hadn't even imagined he would! And he checked in all along the way to make sure everything was going smoothly. This gives me hope for company/customer interactions.

Arceneaux Curls CO.

Nov 15, 2021  on Shopify

I am new to Shopify and ecommerce in general. David was extremely helpful in teaching me how to use this app to manage customers better and shared some great tips on how to increase my conversion rates. The features are wonderful and easy to implement. I am looking forward to seeing the results.

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