Reviews: Floatify: Social & CTA Buttons

Customer reviews: Floatify: Social & CTA Buttons

Reviews (120)

Overall rating

4.9

5

28
4
3

1
2
1

What Merchants Think

Merchants are largely satisfied with "Floatify: Social & CTA Buttons," appreciating its functionality and the exemplary customer service provided by the team. Many users have highlighted the app's ease of use and the promptness of support when assistance is needed. However, there are occasional concerns about the app's features and alignment with specific business needs.

Key Strengths

Excellent and prompt customer service, frequently mentioned with praise for team members like Tracy, Lynn, and Joy.
Ease of use, especially for individuals without coding skills.
Effectiveness in enhancing social media sharing and CTA functionalities.
Ability to integrate customizations tailored to user preferences.

Common Concerns

Some users experienced initial setup challenges, though these were quickly resolved by support.
A minority of users felt the app did not meet specific business needs, such as maintaining on-site interactions without redirecting traffic.

Final Thoughts

The "Floatify: Social & CTA Buttons" app is generally well-received, with standout service and reliable performance in its intended functions. While it excels in providing social sharing and CTA enhancements, users should assess alignment with specific needs for optimal results. The app is especially beneficial for merchants seeking strong after-sales support and customization options.

Valley E-Bikes

Mar 19, 2024 on Shopify

This is an awesome tool for CTAs, support is great (Joy was fantastic) Highly recommended

luminous love

Mar 15, 2024 on Shopify

great service. I had a pretty big problem with the app and they made sure it was fixed. Tracy gave me fantastic customer service and was always there with me trying to help. Highly appreciated, tysm.

Heavenly store

Feb 26, 2024 on Shopify

Very good app it helped me scale my business up it is very helpful in an online store.I recommend using this app

NOOSH

Feb 04, 2024 on Shopify

Great customer support! For some reason, buttons did not show up for me initially. The customer support team fixed everything quickly and was very helpful.

Aunt Flo's Kitchen

Jan 29, 2024 on Shopify

Simple app and reliable support team!

BLUETTI-US

Jan 25, 2024 on Shopify

I haven't started using the app yet, but I'm giving this 5-star review because Tracy gave me the best customer service I have ever had in my entire life. It is simply beyond imagination. To say responses were fast is to say nothing. Responses were prompt, to the point, and proactive! Tracy, you made my day! Thank you for being such a nice person and so professional and caring!

Kamakhyaa

Jan 21, 2024 on Shopify

My experience with the app has been exceptionally amazing!! Though websites usually add this app for social shares, our use case at kamakhyaa has been completely different. Lynn from their team was extremely patient and helped me create a totally different navigation. I recommend this app and their team to whoever needs any improvement in the appearance of the store in terms of CTAs!

ShiningShow

Jan 17, 2024 on Shopify

Customer service was very professional and resolved my issue quickly