Floatify: Social & CTA Buttons logo

Customer reviews: Floatify: Social & CTA Buttons

Reviews (120)

Overall rating
4.9

What Merchants Think

Merchants are largely satisfied with "Floatify: Social & CTA Buttons," appreciating its functionality and the exemplary customer service provided by the team. Many users have highlighted the app's ease of use and the promptness of support when assistance is needed. However, there are occasional concerns about the app's features and alignment with specific business needs.

Key Strengths

  • Excellent and prompt customer service, frequently mentioned with praise for team members like Tracy, Lynn, and Joy.
  • Ease of use, especially for individuals without coding skills.
  • Effectiveness in enhancing social media sharing and CTA functionalities.
  • Ability to integrate customizations tailored to user preferences.

Common Concerns

  • Some users experienced initial setup challenges, though these were quickly resolved by support.
  • A minority of users felt the app did not meet specific business needs, such as maintaining on-site interactions without redirecting traffic.

Final Thoughts

The "Floatify: Social & CTA Buttons" app is generally well-received, with standout service and reliable performance in its intended functions. While it excels in providing social sharing and CTA enhancements, users should assess alignment with specific needs for optimal results. The app is especially beneficial for merchants seeking strong after-sales support and customization options.

Harper Jane Boutique

Mar 24, 2024  on Shopify

Tracy provided excellent customer service. This just turned out not to be that app I was in the market for (Omega Messenger Chat was; however, it appears to have been rendered useless by a recent FB update). What I need is a minimalist on-site chat interface so that customers can interact with chat support without navigating away from my site. This app leads traffic away from my online store, and that is no good for my business.

Scroll to Top