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Customer reviews: Floatify: Social & CTA Buttons

Reviews (120)

Overall rating
4.9

What Merchants Think

Merchants are largely satisfied with "Floatify: Social & CTA Buttons," appreciating its functionality and the exemplary customer service provided by the team. Many users have highlighted the app's ease of use and the promptness of support when assistance is needed. However, there are occasional concerns about the app's features and alignment with specific business needs.

Key Strengths

  • Excellent and prompt customer service, frequently mentioned with praise for team members like Tracy, Lynn, and Joy.
  • Ease of use, especially for individuals without coding skills.
  • Effectiveness in enhancing social media sharing and CTA functionalities.
  • Ability to integrate customizations tailored to user preferences.

Common Concerns

  • Some users experienced initial setup challenges, though these were quickly resolved by support.
  • A minority of users felt the app did not meet specific business needs, such as maintaining on-site interactions without redirecting traffic.

Final Thoughts

The "Floatify: Social & CTA Buttons" app is generally well-received, with standout service and reliable performance in its intended functions. While it excels in providing social sharing and CTA enhancements, users should assess alignment with specific needs for optimal results. The app is especially beneficial for merchants seeking strong after-sales support and customization options.

Chiputt

Oct 30, 2024  on Shopify

Great app, acheived exactly what i need with it. The customer service team is great too, had a few small questions in the set up and got response within like 30 seconds. And all questions got addressed.

My Store

Jul 23, 2024  on Shopify

Thank you so much for your kind support! It's such a great solution for someone with no coding skills.

Sensidolls

Apr 25, 2024  on Shopify

This is the best sharing social media plug-in I have ever used. The customer service staff are very professional.

Spingle Manila

Apr 19, 2024  on Shopify

Customer service is flawless and real human. We were able to set it up in less than 10 minutes. Thank you!

Lomoro

Apr 16, 2024  on Shopify

Amazing staff, willing to solve and listen to your problems, especially Lynn who helped me code a call button on my store's header menu. Would recommend it.

Harper Jane Boutique

Mar 24, 2024  on Shopify

Tracy provided excellent customer service. This just turned out not to be that app I was in the market for (Omega Messenger Chat was; however, it appears to have been rendered useless by a recent FB update). What I need is a minimalist on-site chat interface so that customers can interact with chat support without navigating away from my site. This app leads traffic away from my online store, and that is no good for my business.

Phoenix Brands

Mar 21, 2024  on Shopify

Just installed the app with the excellent support from Joy. I couldn't thank her enough for the amazing assistance she provided. She has been very supportive and customized the settings to my liking and preference. I look forward to deploying this app successfully with my newly revamped store. Excellent app and I would definitely recommend this to others.

luminous love

Mar 15, 2024  on Shopify

great service. I had a pretty big problem with the app and they made sure it was fixed. Tracy gave me fantastic customer service and was always there with me trying to help. Highly appreciated, tysm.

Heavenly store

Feb 26, 2024  on Shopify

Very good app it helped me scale my business up it is very helpful in an online store.I recommend using this app

NOOSH

Feb 04, 2024  on Shopify

Great customer support! For some reason, buttons did not show up for me initially. The customer support team fixed everything quickly and was very helpful.

BLUETTI-US

Jan 25, 2024  on Shopify

I haven't started using the app yet, but I'm giving this 5-star review because Tracy gave me the best customer service I have ever had in my entire life. It is simply beyond imagination. To say responses were fast is to say nothing. Responses were prompt, to the point, and proactive! Tracy, you made my day! Thank you for being such a nice person and so professional and caring!

Kamakhyaa

Jan 21, 2024  on Shopify

My experience with the app has been exceptionally amazing!! Though websites usually add this app for social shares, our use case at kamakhyaa has been completely different. Lynn from their team was extremely patient and helped me create a totally different navigation. I recommend this app and their team to whoever needs any improvement in the appearance of the store in terms of CTAs!

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