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Customer reviews: Fit Quiz: Size recommendation

Develop by Easysize ApS

Reviews (33)

Overall rating
4.4

What Merchants Think

Merchants generally have a positive view of the "Fit Quiz: Size recommendation" app. They frequently praise its ease of use and the clarity it brings to size recommendations, significantly aiding both retailers and customers in the shopping process. Merchants particularly appreciate the superior customer service and technical support they receive, which enhances their overall experience with the app.

Key Strengths

  • Intuitive user experience, similar to Shopify's UX/UI
  • Excellent customer service and responsive support team
  • Effectively reduces return rates and increases conversion rates
  • Provides insightful monthly reports on customer sizing needs
  • Easy to set up with minimal questions for customers

Common Concerns

  • Questionable accuracy of size recommendations when input data seems inconsistent
  • Occasional technical issues, such as errors leading to "404 page not found"
  • Unexpected billing and charges beyond the expected plan cost

Final Thoughts

Overall, the "Fit Quiz: Size recommendation" app is well-received by merchants for its ability to streamline the sizing process and enhance customer satisfaction. While most reviews are positive, a few noted areas for improvement, particularly in accuracy and billing. Nevertheless, the app's benefits in optimizing the shopping experience and its proactive customer support team make it a valuable tool for online retailers.

HANNE BLOCH

Nov 22, 2023  on Shopify

Awesome app, and even better customer service! They'll help you get anything to work right away. Using the app has reduced return rate for us, and even increases conversion rate when after visitors have taken the size quiz.

Rebel Reaper Clothing Company

May 09, 2023  on Shopify

Great customer service and resolved our issues quickly, this app really helps our customers with their sizing, thanks!

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