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Customer reviews: Fit Quiz: Size recommendation

Develop by Easysize ApS

Reviews (33)

Overall rating
4.4

What Merchants Think

Merchants generally have a positive view of the "Fit Quiz: Size recommendation" app. They frequently praise its ease of use and the clarity it brings to size recommendations, significantly aiding both retailers and customers in the shopping process. Merchants particularly appreciate the superior customer service and technical support they receive, which enhances their overall experience with the app.

Key Strengths

  • Intuitive user experience, similar to Shopify's UX/UI
  • Excellent customer service and responsive support team
  • Effectively reduces return rates and increases conversion rates
  • Provides insightful monthly reports on customer sizing needs
  • Easy to set up with minimal questions for customers

Common Concerns

  • Questionable accuracy of size recommendations when input data seems inconsistent
  • Occasional technical issues, such as errors leading to "404 page not found"
  • Unexpected billing and charges beyond the expected plan cost

Final Thoughts

Overall, the "Fit Quiz: Size recommendation" app is well-received by merchants for its ability to streamline the sizing process and enhance customer satisfaction. While most reviews are positive, a few noted areas for improvement, particularly in accuracy and billing. Nevertheless, the app's benefits in optimizing the shopping experience and its proactive customer support team make it a valuable tool for online retailers.

Magna Clothes

Mar 04, 2025  on Shopify

Don’t use this app, is just a scam and terrible customer support . Let me explain in detail what happened because, apparently, I can't reply back(so i will include my answer here), and it’s unfair for you to make false claims. First of all, we are not talking about a $20 subscription—I received a much higher bill, which included unexpected expenses. Naturally, I was frustrated to find out that I had to pay for something I no longer wanted. And quite frankly, I don’t care if I received orders through your app—if I have to give all my earnings back to you due to hidden costs, it’s simply not worth it. Your pricing has become unreasonably high. I also reached out to Shopify’s support team, provided them with all the necessary screenshots, and explained the situation. Even they agreed that your billing practice was unfair, but they couldn’t do much about it since it depends on you. I initially continued using your app because the prices were reasonable, and I was actually enjoying it. However, when I received that bill, I was shocked by the unexpected charges. So don’t try to twist the situation to make me look like the bad guy, and certainly don’t accuse me of "threatening" you. I have every right to leave a negative review if I am dissatisfied with the service. I’d like to continue this conversation and finish it here, as I have more important things to focus on than arguing with liars. My bill did not come to $20, as you keep claiming—it was significantly higher. I’ve already shown the full details to Shopify support, and they confirmed that they will take action on the matter. It’s unhelpful to focus on the way I’ve expressed my concerns when, in reality, my frustration is entirely justified. The costs increased beyond my expectations, and despite my desire to cancel, I still ended up having to pay an amount far higher than anticipated. It seems easy to point fingers elsewhere and repeat the same responses, but I am telling you clearly that my bill was much higher, and that is the issue at hand. I would appreciate a more honest and constructive response moving forward.

VITURA

Nov 20, 2023  on Shopify

Having selected the $20 plan, I have received 2 invoices the same month for more than $200 in total.

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