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Customer reviews: Fit Quiz: Size recommendation

Develop by Easysize ApS
<h3>What Merchants Think</h3> <p>Merchants generally have a positive view of the "Fit Quiz: Size recommendation" app. They frequently praise its ease of use and the clarity it brings to size recommendations, significantly aiding both retailers and customers in the shopping process. Merchants particularly appreciate the superior customer service and technical support they receive, which enhances their overall experience with the app.</p> <h3>Key Strengths</h3> <ul> <li>Intuitive user experience, similar to Shopify's UX/UI</li> <li>Excellent customer service and responsive support team</li> <li>Effectively reduces return rates and increases conversion rates</li> <li>Provides insightful monthly reports on customer sizing needs</li> <li>Easy to set up with minimal questions for customers</li> </ul> <h3>Common Concerns</h3> <ul> <li>Questionable accuracy of size recommendations when input data seems inconsistent</li> <li>Occasional technical issues, such as errors leading to "404 page not found"</li> <li>Unexpected billing and charges beyond the expected plan cost</li> </ul> <h3>Final Thoughts</h3> <p>Overall, the "Fit Quiz: Size recommendation" app is well-received by merchants for its ability to streamline the sizing process and enhance customer satisfaction. While most reviews are positive, a few noted areas for improvement, particularly in accuracy and billing. Nevertheless, the app's benefits in optimizing the shopping experience and its proactive customer support team make it a valuable tool for online retailers.</p>

Reviews (36)

Overall rating
4.4

What Merchants Think

Merchants generally have a positive view of the "Fit Quiz: Size recommendation" app. They frequently praise its ease of use and the clarity it brings to size recommendations, significantly aiding both retailers and customers in the shopping process. Merchants particularly appreciate the superior customer service and technical support they receive, which enhances their overall experience with the app.

Key Strengths

  • Intuitive user experience, similar to Shopify's UX/UI
  • Excellent customer service and responsive support team
  • Effectively reduces return rates and increases conversion rates
  • Provides insightful monthly reports on customer sizing needs
  • Easy to set up with minimal questions for customers

Common Concerns

  • Questionable accuracy of size recommendations when input data seems inconsistent
  • Occasional technical issues, such as errors leading to "404 page not found"
  • Unexpected billing and charges beyond the expected plan cost

Final Thoughts

Overall, the "Fit Quiz: Size recommendation" app is well-received by merchants for its ability to streamline the sizing process and enhance customer satisfaction. While most reviews are positive, a few noted areas for improvement, particularly in accuracy and billing. Nevertheless, the app's benefits in optimizing the shopping experience and its proactive customer support team make it a valuable tool for online retailers.

DANIELLA SHEVEL

Mar 04, 2025  on Shopify

Amazing app and the support is fantastic. I highly recommend. It has given us great ROI and support is really fast!

Magna Clothes

Mar 04, 2025  on Shopify

Don’t use this app, is just a scam and terrible customer support . Let me explain in detail what happened because, apparently, I can't reply back(so i will include my answer here), and it’s unfair for you to make false claims. First of all, we are not talking about a $20 subscription—I received a much higher bill, which included unexpected expenses. Naturally, I was frustrated to find out that I had to pay for something I no longer wanted. And quite frankly, I don’t care if I received orders through your app—if I have to give all my earnings back to you due to hidden costs, it’s simply not worth it. Your pricing has become unreasonably high. I also reached out to Shopify’s support team, provided them with all the necessary screenshots, and explained the situation. Even they agreed that your billing practice was unfair, but they couldn’t do much about it since it depends on you. I initially continued using your app because the prices were reasonable, and I was actually enjoying it. However, when I received that bill, I was shocked by the unexpected charges. So don’t try to twist the situation to make me look like the bad guy, and certainly don’t accuse me of "threatening" you. I have every right to leave a negative review if I am dissatisfied with the service. I’d like to continue this conversation and finish it here, as I have more important things to focus on than arguing with liars. My bill did not come to $20, as you keep claiming—it was significantly higher. I’ve already shown the full details to Shopify support, and they confirmed that they will take action on the matter. It’s unhelpful to focus on the way I’ve expressed my concerns when, in reality, my frustration is entirely justified. The costs increased beyond my expectations, and despite my desire to cancel, I still ended up having to pay an amount far higher than anticipated. It seems easy to point fingers elsewhere and repeat the same responses, but I am telling you clearly that my bill was much higher, and that is the issue at hand. I would appreciate a more honest and constructive response moving forward.

Duobedankt

Feb 06, 2025  on Shopify

Hij gaat alleen maar uit van de maat die je normaal draagt, als ik bij wijze van spreke 4XL invul en zeg dat ik 150cm ben geeft die alsnog aan dat mijn maat 3XL is... klopt niet en te duur voor wat je krijgt. ook de uitlijning van de tekst op je productpagina is niet handig en goed in te stellen...

Elevated-blue

Dec 08, 2024  on Shopify

Great app and even better customer service. They helped me until everything was set up correctly. I recommend!

Asamé Mode

Nov 27, 2024  on Shopify

I highly recommend this app. It makes it a lot easier for customers to find the right size of an product. And it's very easy to use.

motogorilla

Nov 10, 2024  on Shopify

Interesante idea para que la información sobre tallas sea mejor y más clara. Genial para el cliente y un valor añadido para cualquier tienda online. El soporte también es sencillamente genial, ¡muchas gracias a Alex!

Thaikila

Apr 15, 2024  on Shopify

I’ve been using Fit Quiz for over a year now, and it has helped tremendously the way we handle sizing and fit for our customers. Recently, I encountered a minor issue where a button led to a "404 page not found" error, but it was quickly resolved. It’s a good feeling to know that behind a great product there's a support team that’s equally efficient. The monthly reports generated by Fit Quiz offers deep insights that help us understand our customers’ needs better. I can't recommend Fit Quiz highly enough for any retailer looking to improve their sizing accuracy and customer experience.

DON SUCRE UK

Jan 31, 2024  on Shopify

Very good solution for size guide and very good and fast support for technical issues. I can highly recommend it!

Percival Menswear

Nov 27, 2023  on Shopify

Really satisfied with both service and the app. The team is really helpful and the app is super easy to use since it's similar to Shopify UX/UI which makes it so much more intuitive.

HANNE BLOCH

Nov 22, 2023  on Shopify

Awesome app, and even better customer service! They'll help you get anything to work right away. Using the app has reduced return rate for us, and even increases conversion rate when after visitors have taken the size quiz.

Rebel Reaper Clothing Company

May 09, 2023  on Shopify

Great customer service and resolved our issues quickly, this app really helps our customers with their sizing, thanks!

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