Customer reviews: Finaloop

<h3>What Merchants Think</h3> <p>Merchants generally have a positive perception of Finaloop, lauding its ability to simplify the complex world of eCommerce accounting while providing a seamless integration with Shopify and other sales channels. Many users switch from traditional bookkeeping services or platforms like QuickBooks due to the increased efficiency, reliability, and time-saving aspects offered by Finaloop. The app's user-friendly interface and highly responsive support team consistently receive high praise.</p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with Shopify and other e-commerce platforms.</li> <li>Highly responsive and helpful customer support team.</li> <li>User-friendly interface with real-time financials and accurate reporting.</li> <li>Time-saving automation for inventory and expense categorization.</li> <li>Reduction in bookkeeping costs and elimination of manual reconciliation tasks.</li> <li>Advanced features that replace traditional accounting systems like QuickBooks.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Pricing tier structure based on revenue can be a mismatch for high-margin small businesses.</li> <li>Some users experienced issues with AR handling for non-Shopify payments.</li> <li>Concerns about accuracy and slow issue resolution for certain accounting tasks.</li> <li>Short trial period might not allow enough time to fully assess the platform’s capabilities.</li> </ul> <h3>Final Thoughts</h3> <p>Finaloop is widely recognized as a game-changer in the eCommerce accounting space, offering a modern and efficient alternative to more traditional tools like QuickBooks. With its intuitive design and robust feature set tailored for online businesses, the app helps users streamline their financial management. While most feedback is overwhelmingly positive, some users find the pricing and initial adaptation challenging. Overall, Finaloop is highly recommended for businesses seeking an eCommerce-focused accounting solution.</p>

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Reviews (58)

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What Merchants Think

Merchants generally have a positive perception of Finaloop, lauding its ability to simplify the complex world of eCommerce accounting while providing a seamless integration with Shopify and other sales channels. Many users switch from traditional bookkeeping services or platforms like QuickBooks due to the increased efficiency, reliability, and time-saving aspects offered by Finaloop. The app's user-friendly interface and highly responsive support team consistently receive high praise.

Key Strengths

Seamless integration with Shopify and other e-commerce platforms.
Highly responsive and helpful customer support team.
User-friendly interface with real-time financials and accurate reporting.
Time-saving automation for inventory and expense categorization.
Reduction in bookkeeping costs and elimination of manual reconciliation tasks.
Advanced features that replace traditional accounting systems like QuickBooks.

Common Concerns

Pricing tier structure based on revenue can be a mismatch for high-margin small businesses.
Some users experienced issues with AR handling for non-Shopify payments.
Concerns about accuracy and slow issue resolution for certain accounting tasks.
Short trial period might not allow enough time to fully assess the platform’s capabilities.

Final Thoughts

Finaloop is widely recognized as a game-changer in the eCommerce accounting space, offering a modern and efficient alternative to more traditional tools like QuickBooks. With its intuitive design and robust feature set tailored for online businesses, the app helps users streamline their financial management. While most feedback is overwhelmingly positive, some users find the pricing and initial adaptation challenging. Overall, Finaloop is highly recommended for businesses seeking an eCommerce-focused accounting solution.

JavaMania Pro

Apr 14, 2024 on Shopify

I don't care about the app - I just care about my books being handled accurately while I run my business. They seem to be unable to handle AR on orders received through Shopify. If you process orders (wholesale especially) that are paid later through stripe, check, anything that isn't shopify payment processing, they are unable to handle it. It's almost as though they haven't seen the situation before where balances move out of AR once they're paid. I've been working with support for over a month trying to get this clean for 2023 taxes - well after I paid for the full "cleanup" to move onto their system - and the numbers are still way off. The kicker is that I keep getting messages from their support about things I need to do manually in order to classify and clear transactions. If I wanted to do my own bookkeeping, I would do it on QB for less. As for "real time" advertised, the following quote is the text that's been on my year-end closing page for quite some time. How does this meet the hands-off, real-time ecommerce accounting service that's advertised? "Our team will review the inputs. The process takes up to 2-4 weeks after all data is provided, but it can sometimes take as little as a few days. We will update you if additional info is required."