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Customer reviews: Finaloop

Develop by Finaloop

Reviews (58)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive perception of Finaloop, lauding its ability to simplify the complex world of eCommerce accounting while providing a seamless integration with Shopify and other sales channels. Many users switch from traditional bookkeeping services or platforms like QuickBooks due to the increased efficiency, reliability, and time-saving aspects offered by Finaloop. The app's user-friendly interface and highly responsive support team consistently receive high praise.

Key Strengths

  • Seamless integration with Shopify and other e-commerce platforms.
  • Highly responsive and helpful customer support team.
  • User-friendly interface with real-time financials and accurate reporting.
  • Time-saving automation for inventory and expense categorization.
  • Reduction in bookkeeping costs and elimination of manual reconciliation tasks.
  • Advanced features that replace traditional accounting systems like QuickBooks.

Common Concerns

  • Pricing tier structure based on revenue can be a mismatch for high-margin small businesses.
  • Some users experienced issues with AR handling for non-Shopify payments.
  • Concerns about accuracy and slow issue resolution for certain accounting tasks.
  • Short trial period might not allow enough time to fully assess the platform’s capabilities.

Final Thoughts

Finaloop is widely recognized as a game-changer in the eCommerce accounting space, offering a modern and efficient alternative to more traditional tools like QuickBooks. With its intuitive design and robust feature set tailored for online businesses, the app helps users streamline their financial management. While most feedback is overwhelmingly positive, some users find the pricing and initial adaptation challenging. Overall, Finaloop is highly recommended for businesses seeking an eCommerce-focused accounting solution.

Gleamin

Mar 10, 2025  on Shopify

As a 100% bootstrapped company, having precise financial control and visibility has been crucial for our survival and growth, particularly as we expand our product line - Finaloop has offered just that - AND MORE.

Naternal

Mar 10, 2025  on Shopify

The Finaloop team is very responsive and their platform has radically improved the quality and usefulness of our accounting functions. I highly recommend their tool.

Relaxe

Feb 06, 2025  on Shopify

Working with Finaloop has been a total dream. I've gone through every bookkeeper imaginable. We switched from Bench in 2022, and since then, our books have been in tremendous shape. Clean user interface, tools, and reporting. Software is reliable. Most impressively, team is SUPER responsive which is a sign of an A+ company to work with. They're on top of everything, always. To my knowledge (and I've worked with many), they're the best eCommerce accountant out there right now.

Fresh Sends

Jan 29, 2025  on Shopify

THE Shopify accounting app. Accountants are expensive, QBO is a pain in the rear - do yourself a favor and hop on the Finaloop train! As an e-com focused solution, Finaloop plugs right into all of your various sales channels and makes auto-categorizing and inventory accounting easier than ever. The support team is also top notch in both their responsiveness and assistance to ensure tasks are correctly completed.

Ungloo Store

Dec 15, 2024  on Shopify

I was paying a bookkeeper a lot of money to keep my books in order on my shopify store, Amazon seller account and Etsy account. Once I plugged in Finaloop I felt confident I had everything I needed to no longer pay a bookkeeper. I've been on it for about 5 months and so far it's been great. I really like all of the reports I can run. Super smooth and easy.

Freedom Rave Wear

Oct 20, 2024  on Shopify

Great app, if you need to get insights on your business that are up to date there isn't a better service I have found.

&Collar

Oct 20, 2024  on Shopify

Love Finaloop. Legit the best in the space (QBO before and looked at lots of other providers as well). Incredible team, great product.

Shorebird

Oct 20, 2024  on Shopify

We onboarded onto the Inventory IQ functionality and while it takes a little time setup (worth it), it is incredibly helpful to have real-time landed costs and fulfillment automated that funnels through all other expenses to give us our profitability metrics we need. Very intuitive for Ecommerce businesses and it allows you to have clarity into your business expenses including inventory that before Finaloop was opaque.

National Body Armor

Oct 20, 2024  on Shopify

After operating my Shopify store for 6 years, and having used two other well known accounting platforms and a local accountant, I can affirmatively say this is the best-why? it is built by people who understand how an online business works. Our books are updated in real time (without the need for a human) and we finally have real accurate data at all times to work with. We can make accurate decisions based on this system. It far exceeds the capabilities of any other eCommerce accounting system for Shopify that I have seen.

Netrition

Oct 20, 2024  on Shopify

Finaloop has been a game changer for us. It’s made managing our finances seamless by automatically categorizing expenses and syncing directly with our Shopify store. The integration was easy, and it’s saving us tons of time that we used to spend on manual bookkeeping. Highly recommended for Shopify users looking to streamline their accounting!

Popped

Oct 20, 2024  on Shopify

As an e-com brand, you will save sooo much time, money, and effort using Finaloop instead of another software like QuickBooks

NICOBLU

Oct 20, 2024  on Shopify

Both the app functionality and the Finaloop team are the best around. I've used other accounting apps and would never go back.

MODL Outdoors

Oct 20, 2024  on Shopify

A new generation of accounting and financial reporting. So much better than Quickbooks. If you have a basic understanding of how your books work, you can all but manage them yourself and have real-time financials at your fingertips 24/7 - no more back and forth with bookkeepers, mess of spreadsheets, or delays.

RopesGear.com

Aug 06, 2024  on Shopify

Promising. I don't like the pricing tier structure since it's based on revenue. If you're a high-margin small biz you might squeeze into the stingy low tier. We're a VERY small retail business with slim retail margins, but our rev puts us just over the line into a somewhat pricey mid tier with companies making 5x what we do. The service seems to work okay, but with only 14 days to try it out I can't say I really got to know its ins-and-outs. Hopefully we can try again with more profit someday.

Guitars on Main

Jun 30, 2024  on Shopify

Finaloop is far more helpful than QuickBooks. You don't have to jump through hoops to get assistance. Bookkeepers assist you in getting everything in order. The software provides automated tasks to keep you on track. It is affordable for small businesses and should pay for itself through the hours you will save. Thanks for a great service!

glacio

Apr 22, 2024  on Shopify

I chose Finaloop for its ease of use and their boast of 100% accuracy. Unfortunately, both fell short of my expectations. While the platform offers advanced features, I encountered several inaccuracies and found the process to correct them frustratingly slow. The concept is promising, but the execution and customer support need improvement.

Mommy && Me Melts LLC

Apr 20, 2024  on Shopify

I 100 percent find Finaloop as my hero! I haven’t been able to subscribe yet because I need 1/1/23 and on but I did the free trial and support was amazing through it. It matched my Shopify 100 percent almost and I could’ve helped make it match all the way. I look forward to coming to them when I get my books done and 2023 taxes filed. However I won’t if I have to keep learning all this on my own and I get it to match on my own. I have been a sole proprietor LLC since 2021. I am one person, I make profit of 8-10k a year and since March of 2024 bc of my books being a mess after a cpa who wasn’t familiar with commerce or Shopify got me for over a year now I have no books. I’m determined to learn this on my own since I’ve invested 80 perfect of my shop income to learn it since March 1 and thrown over $100 in integration apps since then. I never paid Finaloop a dime and they not only keep me from paying for qb but they lay it out and ask questions when not sure via your tasks. 30 for qb online or 65 for them who handles 3rd party payouts and literally all of it for $65 and don’t require qb to send it too! They even gave me a deal for catch up from 750 to 500. They are great

JavaMania Pro

Apr 14, 2024  on Shopify

I don't care about the app - I just care about my books being handled accurately while I run my business. They seem to be unable to handle AR on orders received through Shopify. If you process orders (wholesale especially) that are paid later through stripe, check, anything that isn't shopify payment processing, they are unable to handle it. It's almost as though they haven't seen the situation before where balances move out of AR once they're paid. I've been working with support for over a month trying to get this clean for 2023 taxes - well after I paid for the full "cleanup" to move onto their system - and the numbers are still way off. The kicker is that I keep getting messages from their support about things I need to do manually in order to classify and clear transactions. If I wanted to do my own bookkeeping, I would do it on QB for less. As for "real time" advertised, the following quote is the text that's been on my year-end closing page for quite some time. How does this meet the hands-off, real-time ecommerce accounting service that's advertised? "Our team will review the inputs. The process takes up to 2-4 weeks after all data is provided, but it can sometimes take as little as a few days. We will update you if additional info is required."

Mid Century Modern Gal

Mar 27, 2024  on Shopify

I am updating my review. Out of frustration on my last review, which was not really the issue on Finaloop but with my banks. Finaloop has gone above and beyond to rectify this for me. I really love the interface and overall seamless integration. They have the best customer support and are there to help. Thank you again Finaloop team.

MotoTote

Feb 23, 2024  on Shopify

Truly amazing! I don't review much and will sound like a fanboy here because I am. I want to help these guys all I can because they are great. Finaloop is MADE FOR ECOMMERCE. Not only is Finaloop a very well designed app with an intuitive, deceptively simple UI that makes it a breeze to use, it's also a FULL FLEDGED bookkeeping and accounting system that replaces QuickBooks, Xero, etc.! We've been looking for a QBO alternative for years - Finaloop is not only an alternative - it is FAR SUPERIOR. And that's not all! Finaloop is a real accounting firm so they can literally become your accounting department and even do your (US business) taxes! Your books are monitored by a full staff of human accountants that are always there to help! Finaloop has revolutionized our bookkeeping/accounting by removing all the stress, reducing bookkeeping time to a few minutes a month (!!) and providing reports that we can trust. No more reconciling bank, CC, PayPal statements EVER - Finaloop does it all in real time. Finaloop processes raw data by read-only access to the original sources so the numbers are 100% accurate. AP and payroll are effortless with Settle and Gusto integrations. Many more integrations are available. They're also developing an inventory module that will be amazing.

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