Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox.

• Fin helps shoppers discover products, answer questions, & resolve order queries
• One conversation, shopping and support in a single experience
• Edit shipping info, issue refunds, and create orders without leaving Intercom
• Multi-store support: connect all Shopify stores to one workspace in minutes
• Track Shopify events and use customer data to send targeted messages