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Customer reviews: Uploadly ‑ File Upload

Develop by Inspon Tech

Reviews (104)

Overall rating
4.7

What Merchants Think

Overall, merchants appreciate "Uploadly ‑ File Upload" for its smooth functionality, intuitive interface, and excellent customer support, particularly praising Anna and the support team. Despite the app's ease of installation and reliable performance, some users expressed dissatisfaction with its pricing structure and occasional support experiences, impacting their overall impression.

Key Strengths

  • Quick and efficient customer support, especially highlighted for Anna's assistance.
  • Easy installation and intuitive user interface.
  • Customizable upload options and smooth integration with store themes.
  • Quick response times from the support team.
  • High functionality and reliability of the app in handling file uploads.

Common Concerns

  • Issues with pricing structure, particularly with the Unlimited plan.
  • Concerns about customer service attitudes regarding pricing flexibility.
  • Reports of being charged upon uninstallation.

Final Thoughts

"Uploadly ‑ File Upload" is widely regarded as a highly functional and user-friendly app, supported by an efficient customer support team. Although there are concerns regarding pricing and occasional support interactions, the app remains a popular choice for merchants seeking an effective file upload solution for their stores.

Layla

Apr 30, 2024  on Shopify

It was fast and clear. Thanks for Anna

Clay Palace

Apr 26, 2024  on Shopify

Easy to use, quick customer support. Anna helped me to remove the branding. I can recommend

Crearten

Apr 26, 2024  on Shopify

Do your customers need to upload files quickly and without losing quality? ⬆️ Uploadly IS YOUR SOLUTION ⬆️Totally intuitive, quick to install and configure, with customization options, everything you need to receive files in products. On top of that, Anna helped me with some internal settings in less than 24 hours! I can only say good things about this app, with an intuitive interface for both the customer and you, a real Must-Have! ⭐⭐⭐⭐⭐

KD Wild Blossom Designs

Apr 25, 2024  on Shopify

I needed some assistance with this app and chatted with Anna. She was friendly and worked quickly and efficiently to provide me with the best customer service and fixed my issue. Thank you so much and look forward to using this app!

Maggie Maize

Apr 17, 2024  on Shopify

The app did exactly what I needed it to do. I needed help in getting it set up with my store theme and the support staff helped immediately Anna answered all my questions

Sip-Saavy

Apr 05, 2024  on Shopify

Anna, was wonderful! she fixed what she could then had the techs fix the rest. Everything is working great and I love it!!! THANK YOU

Emotions sur mesure

Mar 31, 2024  on Shopify

J'avais un souci avec l'application. Au moment de télécharger les images la page du site se figait et il n'était plus possible d'agir. J'ai contacté leur service d'aide et en moins de 15min le souci était réglé. Ils ont tout fait eux-mêmes en accédant à mon site. Bravo pour la réactivité ! Ps: mention importante, j'ai la version gratuite et le service à pourtant été au top !

Lomory

Mar 23, 2024  on Shopify

Toller service und hilfreiche App

Wonderschmidt Ltd.

Jan 31, 2024  on Shopify

easy to use, really happy with it

DrawDadDraw

Dec 25, 2023  on Shopify

Anna helped me with an issue where I thought Uploadly was conflicting with another personalization app by a supplier Im using, but turns out I was targeting that collection in error and Anna was able to help me promptly and very quickly. Customer support so far is great. Haven't had other errors with the app so far.

Mats & Flags

Dec 11, 2023  on Shopify

Amazing plugin if you want to enable file uploads with your order. Great support as well. We needed some changes to the layout of the file upload dialog which the devs sorted out for us in no time. Thanks for the quality service!

Blue Drop Transfers

Nov 02, 2023  on Shopify

Fast and super efficient to resolve an issue I was having - can't say enough great things!

Pawsome Pendants

Oct 25, 2023  on Shopify

My store had an old, not so easy to use theme installed and i was having trouble incorporating this app. I reached out to support and in less than a few hours (Keep in mind i went to sleep for about 7 hours) woke up and had this issue resolved. Support was extremely prompt with responses and helped me get everything i needed from this app.

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