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Customer reviews: FFOrder Dropshipping

Reviews (167)

Overall rating
5

What Merchants Think

Overall, merchants have a positive impression of "FFOrder Dropshipping". Many appreciate the attentive and supportive customer service offered by account managers and agents, who are frequently mentioned by name for their exceptional assistance. Merchants find the platform to be user-friendly and efficient for fulfilling orders, contributing to high levels of satisfaction.

Key Strengths

  • Highly responsive and supportive customer service team.
  • User-friendly and easy-to-understand platform interface.
  • Efficient problem resolution and quick assistance from dedicated agents.
  • Affordable pricing and effective order fulfillment services.

Common Concerns

  • Some users found the product prices to be high.
  • There is occasional difficulty in understanding account cancellation processes.

Final Thoughts

"FFOrder Dropshipping" is well-regarded by its users for its excellent customer support and user-friendly platform. While there are minor concerns about product pricing and account management, the app remains a valuable tool for merchants, helping them to efficiently manage and fulfill orders.

Pleasures and Sins

Aug 27, 2025  on Shopify

I downloaded this app, only to be very disappointed. there are no options of changing the displayed currency to other currencies. So everything has to be converted. Then to top it off there are no product descriptions with anything. The shipping also seems a little long compared to other sites. Maybe when you get this sorted i will come back, it is a shame as you have some lovely products.

My Store

Aug 04, 2025  on Shopify

O tempo de resposta foi incrivelmente lento e o atendimento ao cliente foi apático, completamente inseguro. Eles nem sequer resolveram o problema! As informações de envio ficaram bloqueadas por dias sem atualização e, por fim, apareceram como não entregues, sem nenhuma explicação. É uma perda de tempo e energia, e o serviço de pós-venda é praticamente inexistente. Esse tipo de serviço é simplesmente inaceitável! A avaliação negativa é merecida; a experiência de compra foi absolutamente terrível!

My Store

Jul 31, 2025  on Shopify

Estou trabalhando com eles há três meses e meu negócio desapareceu completamente. O número de remessa não é atualizado há mais de um mês e não recebi nenhuma solução ou resposta quando entrei em contato com o agente. Estou muito decepcionado com eles e meu negócio vai acabar aqui. Espero que você não use os serviços deles, pois terá uma experiência terrível.

내 스토어

Jul 31, 2025  on Shopify

Never use their service! The shipping is incredibly slow and there are constant issues. My customers never receive their orders, and my agent never responds to messages after a problem arises and refuses my reasonable requests. They can't handle complex orders and don't offer a sound solution. They've ruined my business!!!

Alfa Survival

Jul 16, 2025  on Shopify

This felt like a complete scam. We paid more expecting faster delivery and better service, but got the exact same cheap AliExpress package – nothing extra, zero improvements, just delays and empty promises. Absolutely no added value, just a slower and more expensive version of AliExpress. Totally unacceptable and misleading. Avoid FForder!

e-bera

Apr 15, 2024  on Shopify

Los productos son caros, no encuentro la manera de darme de baja para que no me cobren más

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