FetchApp

Develop by Shopify

$5-$20

/ Month

Free plan available

The easy way to sell digital downloads.

Order management

Attach multiple files

Restrict downloads

Send files automatically

Update buyers

Upload license keys

Centralized stats

About FetchApp

Launched Jun 01, 2009

Built by Shopify

Address

Unit C5, 20/F, TML Plaza, 3 Hoi Shing Rd, Tsuen Wan, Hong Kong, HK, 00000, HK

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

FetchApp seamlessly integrates with your store to automate delivery of your digital products.

Tailor your digital product delivery exactly how you want it - attach multiple files to one product, link a single file across different products, and set custom download limits based on time or quantity, or combine both for maximum control. Stay organized with consolidated order management in one simple dashboard, where you can manually control order status, expiration, and delivery at any time.

Automatically sends files directly to customers when your digital products sell
Update Buyers feature allows you to send updated releases to previous customers
Restrict downloads by time, quantity, or both
Upload license keys to be delivered along with your digital downloads
Receive orders from multiple platforms with centralized revenue & download stats

Pros

Flexible file management: Ability to attach multiple files to a single product or associate a single file with several products
Advanced download restrictions: Offers options to restrict downloads by time, quantity, or both
Centralized order management: Manages orders received through multiple carts and gateways in one place
No commission fees: Does not take commission on sales, which can benefit sellers
Affordable pricing: Offers low monthly fees based on storage needs, with free and self-hosted plans available
Automatic delivery: Automatically sends files directly to customers when digital products are sold
Update Buyers feature: Allows sellers to send updated releases to previous customers
Supports license key delivery: Upload license keys to be delivered with digital downloads
Centralized statistics: Provides centralized revenue and download statistics from multiple platforms

Cons

Limited integration options: May have limited integration with certain e-commerce platforms or tools
Dependence on internet: As a digital service, operations are dependent on stable internet connectivity
Potential learning curve: New users may face a learning curve to familiarize themselves with the platform's features
Storage-based pricing: Costs may increase with storage needs, which might be a concern for businesses with large digital catalogs

Top Helpful Reviews

TinyHousePlans.com

Oct 24, 2023 on Shopify

We've been using FetchApp for a long time and we've had no issues. It's incredibly easy to manager and add new products. You also get total control of setting the number of times a product can be downloaded, cancel orders or resend orders. I'd happily recommend it!

Children's Ministry Deals

Jul 19, 2023 on Shopify

We've been using Fetchapp for over 10 years. We have over 1,000 downloads almost every day and Fetchapp has been very reliable and easy to use. Support has also been helpful and responsive when needed.

Wargame Design Studio

Feb 23, 2022 on Shopify

We have used this app for about 10 years now for our software publishing company and have been extremely pleased with the function & support of this product. Very highly recommended.

Created To Sew

Feb 11, 2022 on Shopify

App is well worth the money it costs. When I accidently delete a file off my computer it's nice that I have a backup aka this app. The only thing I wish could be different is to be able to add files to it while in the Shopify app and wish my customers could get a download all feature in their email links when their order has multiple digital orders. I did have an issue and they had great communication.

Highland Hat Blocks

Jul 07, 2019 on Shopify

I have only started using this app on Saturday evening and allready had a big respsonse to our download, I have been delighted with FetchApp, I had a wee issue but they have resolved this and I now know where to go if this happens again. Totally brilliant. I went for 50mb package. Definately gets 5 stars from us.

Gamers247

Feb 28, 2017 on Shopify

One of the best apps on the marketplace for our business, we have been using it now for for a few years without any issues.

Looklagoon

Jun 27, 2015 on Shopify

We have used many apps from the Shopify App store, but this one doesn't even compare to the rest. Our business would not be the same without FetchApp! We sell stock photos at www.looklagoon.com and this app allows us to deliver the download links to our customers instantly upon purchase. The integration with Shopify is absolutely amazing - all you have to do is click "Import Products" and it does all the work for you. We host our photos elsewhere (some are very large files), and use FetchApp to deliver the links to our customers. We haven't seen any issues at all, and the customer service they provide is fantastic as well. There are so many excellent features that come with this app - customizable email templates, sales reports, and more. If you are looking for a way to offer digital downloads, FetchApp is definitely the way to go! Highly, highly recommend this app!!! A+++

Excalibur Games

May 14, 2015 on Shopify

After having used this App for over a year now, i can say that it is simple fantastic. It has never failed us once, it is easy to use and very easy to set up.