Reviews: Fera Product Reviews App

Customer reviews: Fera Product Reviews App

Reviews (6,079)

Overall rating

4.9

5

387
4

8
3
2

2
1

8

What Merchants Think

The "Fera Product Reviews App" is generally well-received by merchants, who appreciate its user-friendly interface, strong customer support, and effective features for managing product reviews. Users often highlight the easy integration with various platforms, customization options, and the positive impact on customer engagement and trust. While the majority of reviews are positive, a few merchants have experienced challenges, particularly with data retention and billing issues.

Key Strengths

User-friendly interface and easy setup process
Outstanding customer support, noted for its responsiveness and helpfulness
Seamless integration with platforms like Shopify, Etsy, and Trustpilot
Customization options for review display, including support for photos and videos
Increased customer engagement and trust due to professional-looking review displays
Automated review requests and follow-ups

Common Concerns

Complaints about data retention issues, including missing reviews
Challenges with billing and unclear subscription charges
Complicated import process for reviews from some platforms, like eBay
Occasional technical issues needing support intervention

Final Thoughts

Overall, the Fera Product Reviews App is highly regarded for its functionality, ease of use, and excellent customer support, making it a powerful tool for businesses looking to enhance their product reviews and customer trust. Despite some reported concerns primarily related to data management and billing, the app provides significant value, especially for growing e-commerce businesses.

Boldman's Real Coffee

Apr 10, 2024 on Shopify

Serves us well! User-friendly, easy to navigate, and very responsive support (I just got a response in less than 2 minutes). Definitely recommend!

stok.

Apr 10, 2024 on Shopify

The team at Fera are very responsive and really go the extra mile, creating code and adding it to your site if required. Holden helped me create an "anchor / button link" in Shopify so that I could direct customers to the Fera reviews section when I wanted to. It was a bit of a process, but he was very polite, helpful and patient!

The Beautiful

Apr 09, 2024 on Shopify

LOVE IT

Fly Freedom Apparel

Apr 09, 2024 on Shopify

Man I’ve been trying to add reviews to Shopify for almost a month. It’s 1:31am and this app was a breeze I’m so happy found it. Was driving me crazy super easy to use and fast I love it .

Tweaker Energy

Apr 08, 2024 on Shopify

They're fantastic and very accommodating.

FAVORNESS

Apr 07, 2024 on Shopify

Salvo Leather

Apr 07, 2024 on Shopify

I am new to the App but so far, I am delighted! Amazing support, thank you.

The Ruffled Apron Bakery, LLC

Apr 06, 2024 on Shopify

This app is user friendly and I love all the customizations even on the free version. I had my widget up and running quickly! So far I am very happy with the app and look forward to learning about all the widget options available.

Uranus House

Apr 06, 2024 on Shopify

good

VirtuVogue

Apr 06, 2024 on Shopify

Kariko

Apr 05, 2024 on Shopify

Helps display google reviews on my website with authority! :D Highly recommend!

Byakko Sports

Apr 05, 2024 on Shopify

Amazing app and customer service. Thanks Vasko!

WONDERCRAFT LTD

Apr 05, 2024 on Shopify

Excellent application for displaying product reviews. Great selection of layout options and very easy and simple to set up. Highly recommended.

RememberTag

Apr 04, 2024 on Shopify

I installed the app and had a few questions. Holden was the best and even adjusted CSS for my website. 10/10 would recommend.

Statera Club

Apr 03, 2024 on Shopify

MagiMo Boxes

Apr 03, 2024 on Shopify

This app is SO user friendly. I am relatively a technical novice and was able to get smoothly up and running. When I did come across a couple small questions, I jumped on their chat support and received the quickest, nicest and most efficient help from their customer support (Roel). Even if what I was asking was not technically available yet in the app, Roel was ready to go with workarounds that worked just as good and were able to be implemented in seconds to solve everything I needed. I am so happy we switched to Fera for our reviews!!! The app is great and the customer support service has me sold!

Giftify Love

Apr 02, 2024 on Shopify

I love this app. Very easy to set up and use. Holden is very helpful.

SHOPVELVET

Apr 01, 2024 on Shopify

Love it. Easy to work and the option to decline reviews

rahucare

Mar 31, 2024 on Shopify

Great to get started and beautiful design

Palæet Juveler & Urmagere

Mar 31, 2024 on Shopify

Perfect