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Customer reviews: Google Shopping feed: FeedOps

Develop by FeedOps

Reviews (17)

Overall rating
4.5

What Merchants Think

The "Google Shopping feed: FeedOps" app receives significant praise from its users, who appreciate its robust features and excellent customer support. Merchants report improved Google Shopping feed management and attribute the app to enhanced SEO performance and increased traffic. The app is favored for simplifying eCommerce operations and offering effective solutions for better product feed optimization.

Key Strengths

  • Strong customization options for Google feed creation.
  • Exceptional customer service, especially by representatives like Frank Grasso and Stephen Power.
  • Effective integration with Shopify and Google Merchant Center.
  • Optimized product titles and descriptions using high-volume keywords.
  • Reduction in cost per clicks and improved impression share on Google Shopping.
  • Ease of use and time-saving features like the bulk editing tool.

Common Concerns

  • Limited support resources like FAQs for beginners.
  • Dependence on export/import through Google Sheets for edits.
  • Changes in data sources impacting existing listings unexpectedly.
  • Issues with rules not applying, resulting in misrepresentation errors in Google Merchant.
  • Reported lapses in customer support response times.

Final Thoughts

Overall, "Google Shopping feed: FeedOps" is well received by users for its comprehensive product feed management capabilities and efficiency-enhancing features. Despite some concerns, particularly for new users, the app’s strengths in customer service and optimization features make it a valuable tool for eCommerce businesses looking to bolster their online presence.

Retourify e. K.

Aug 25, 2024  on Shopify

- Keinerlei FAQ´s oder Hilfen für Einsteiger (abgesehen von einer Terminbuchung). - Bearbeiten des Google Shopping Feeds nur über Export / Import nach Google Sheets möglich. Wie soll ich so eine korrekte Google Produktkategorie hinterlegen?? - Die "AI" Empfehlungen sind schlicht und ergreifend grobe Empfehlungen anhand ausgefüllter Felder. - Größter Minuspunkt. Das Tool hat ungefragt die Datenquelle aller vorhandener Shopping Einträge auf sich geändert. Nach Deinstallation des Tools und löschen der überzähligen Datenquelle bei Google Shopping waren alle Shopping Einträge weg!!!!

Azzarome

Apr 02, 2024  on Shopify

Rules don't work/ apply . Google gave me Misrepresentation and now all the products disappeared from Google Merchant . 0 customer support ! For 2 days I'm trying to reach them with 0 response. Terrible app !

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