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Customer reviews: Amazon MCF by ByteStand

Develop by ByteStand

Reviews (463)

Overall rating
4.9

What Merchants Think

The overall feedback for the "Amazon MCF by ByteStand" app is overwhelmingly positive. Merchants frequently praise the app for its seamless integration with Shopify and seamless inventory syncing capabilities. The customer service, particularly by a representative named Cara, stands out as a key highlight, consistently lauded for going above and beyond to resolve issues swiftly and effectively. The app is widely appreciated as a reliable solution for fulfilling orders via Amazon's Multi-Channel Fulfillment (MCF).

Key Strengths

  • Seamless integration with Shopify for Amazon Multi-Channel Fulfillment
  • Exceptional customer service, especially highlighted support from Cara
  • Intuitive and easy-to-use interface
  • Quick issue resolution and effective problem-solving
  • Helpful instructional support via detailed explanations and video tutorials
  • Efficient inventory sync between Shopify and Amazon

Common Concerns

  • Minor setup confusions for new users
  • Some occasional kinks require customer support intervention
  • Dependency on support for complex issues or troubleshooting

Final Thoughts

"Amazon MCF by ByteStand" is highly recommended by its user base for anyone looking to streamline their order fulfillment between Shopify and Amazon. The app’s seamless integration and top-notch customer support, especially from Cara, make it a preferred choice for merchants. Despite minor setup challenges, the overall consensus is that the app's benefits significantly outweigh any drawbacks.

ChugBuddyusa

Aug 14, 2024  on Shopify

Cara @ Bytestand is the best!!! So helpful, kind, and knowledgeable. She makes the transition process seamless and efficient.

YINK

Jul 10, 2024  on Shopify

The help from Cara was amazing. Felt like I was being spoon fed. Appreciate how easy she made it.

The Dink'r

Jun 20, 2024  on Shopify

Bytestand is awesome and the support is phenomenal! most useful app on shopify by far! The support is second to none, they really help out and resolve any issue any time I have one

NuvaBrands.com

Jun 12, 2024  on Shopify

App works great. Easy to install and sync. Cara was amazing, fast and great support received. She did a great video for me to follow and she also was able to fix issues within the same day the ticket was submitted.

Dog on Water Ramp

Apr 30, 2024  on Shopify

We love this APP and let me tell you, customer service is so easy to work with, they helped me step by step check my setup. USA based and very helpful, answered immediately. I recommend this company if you are big or small.

YourShoes

Apr 22, 2024  on Shopify

I got excellent support from Cara yet again. the Bytestand rep. Above and beyond what I usually see. Thank you very much, tue set up was seamless!

Rescue Champ

Apr 19, 2024  on Shopify

amazing customer service

Baxter's Brothers

Apr 08, 2024  on Shopify

Staff is professional and helped me step by step to fix an issue no one else could. Staff provided chat option and sent videos for the step by step process. Recommend this company to everyone.

YourShoes

Apr 06, 2024  on Shopify

I got excellent support from Cara, the Bytestand rep. Above and beyond what I usually see. Thank you very much, tue set up was seamless!

EngineeredNutrition.US

Apr 05, 2024  on Shopify

Cara provided an excellent and speedy response, and her assistance was greatly appreciated. I highly recommend this app and their service.

Avenue Man Hair Products

Apr 04, 2024  on Shopify

In my years of working with online companies and services, it's rare to encounter the level of support that Cara from ByteStand provided. She truly went above and beyond to resolve the issue I faced. Not only did she address the problem promptly, but she also took the initiative to record short instructional videos, walking through each step of the process as she fixed the issue. This not only solved the immediate issue but also empowered me to learn and troubleshoot similar problems in the future. Cara's dedication and expertise were evident throughout, and I greatly appreciate her promptness and effectiveness in resolving the issue. She's truly exceptional at what she does.

Urban Nomads Co

Mar 26, 2024  on Shopify

We've been using the ByteStand app for a while now, and we must say, it has simplified our life as a Shopify store owner. The customer support team has been extremely helpful whenever we've had questions or issues. We highly recommend ByteStand to anyone looking to streamline their multichannel selling process.

SNCMIC

Mar 22, 2024  on Shopify

I'm new to Byte-Stand, and I use its plugin on Shopify to connect to Amazon. It's a good tool, but I got confused while setting it up. Before giving up, I contacted customer service. Fortunately, Cara helped me out. She's experienced and took the time to explain how Byte-Stand works with Amazon and Facebook. Since then, I've been using it without any problems. Cara is an asset to the company.

Featherstone Games

Feb 28, 2024  on Shopify

ByteStand's customer service is by far the best of any software company I have used. Cara was enormously helpful in getting my inventory synced and sent me screen recorded videos so I could do it myself in the future. Such a great experience as a small business owner!

Very Special Games

Jan 11, 2024  on Shopify

This is A GAME CHANGER for our business. It allows us to sync with our Amazon backend to flawlessly fulfill thousands of orders a month. Cara with the support desk is THE BEST THING THAT EVER HAPPENED to customer service. Truly, our business wouldn't be what it is today without her help. 10/10 recommend everything about it.

Sinless Snacks

Dec 05, 2023  on Shopify

This is easily the BEST application for bundling products and/or setting up shipping through Amazon and other sales channels. It has alleviated SO many issues and headaches for my brand. The customer service is absolutely top notch as well, chat with a REAL person and they resolve all your issues within minutes. I would give this 100 stars if I could. Just install it.

Form Charge

Dec 01, 2023  on Shopify

I had a question about our shipping options to create a better customer experience. I reached out to the chat and they responded quickly and were really helpful. It was clear to understand and if I was unclear on what to do exactly they were able to walk me through it. Great experience!

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