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Customer reviews: Amazon MCF by ByteStand

Develop by ByteStand

Reviews (323)

Overall rating
4.9

What Merchants Think

The overall feedback for the "Amazon MCF by ByteStand" app is overwhelmingly positive. Merchants frequently praise the app for its seamless integration with Shopify and seamless inventory syncing capabilities. The customer service, particularly by a representative named Cara, stands out as a key highlight, consistently lauded for going above and beyond to resolve issues swiftly and effectively. The app is widely appreciated as a reliable solution for fulfilling orders via Amazon's Multi-Channel Fulfillment (MCF).

Key Strengths

  • Seamless integration with Shopify for Amazon Multi-Channel Fulfillment
  • Exceptional customer service, especially highlighted support from Cara
  • Intuitive and easy-to-use interface
  • Quick issue resolution and effective problem-solving
  • Helpful instructional support via detailed explanations and video tutorials
  • Efficient inventory sync between Shopify and Amazon

Common Concerns

  • Minor setup confusions for new users
  • Some occasional kinks require customer support intervention
  • Dependency on support for complex issues or troubleshooting

Final Thoughts

"Amazon MCF by ByteStand" is highly recommended by its user base for anyone looking to streamline their order fulfillment between Shopify and Amazon. The app’s seamless integration and top-notch customer support, especially from Cara, make it a preferred choice for merchants. Despite minor setup challenges, the overall consensus is that the app's benefits significantly outweigh any drawbacks.

FluxPerfect

Aug 12, 2025  on Shopify

We’ve been using this app for several years and can give an honest review. Pros: Excellent customer service. Cara is fantastic and very responsive. Reliable order fulfillment, with rule-based logic (our warehouse first, then Amazon if out of stock). Cons: Pricing feels unfair as it includes draft and archived products. We have ~1,600 active products, but with archived/draft items it’s over 4,000, which pushes up the monthly bill. Would benefit from a dashboard showing products without sync settings. Bulk updates aren’t precise enough, as you can’t change inventory/price without also altering warehouse location. Overall, great app with top-notch support, but room for improvement in pricing and product management tools.

BASE ROOTS

Feb 14, 2025  on Shopify

I would recommend Bytestand with others since it helps us have a smooth fulfilment the customer support is really helpful!

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