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Customer reviews: Fatture Italia

Develop by Blhack Srl
<h3>What Merchants Think</h3> <p>The app "Fatture Italia" is generally well-received by merchants, particularly for its role in managing and simplifying the billing process on platforms like Shopify. Users find it intuitive and efficient, effectively overcoming certain platform limitations. The customer support is typically praised for being responsive and helpful. However, integration issues with external services like Fatture inCloud and problems with the app's functionality concerning fiscal receipt management are common points of dissatisfaction.</p> <h3>Key Strengths</h3> <ul> <li>Intuitive and efficient user interface that saves time</li> <li>Excellent and professional customer support</li> <li>Successful integration with Shopify for Italian billing requirements</li> <li>Capability to customize and solve Shopify-specific billing issues</li> </ul> <h3>Common Concerns</h3> <ul> <li>Integration problems with Fatture inCloud causing workflow interruptions</li> <li>Issues with fiscal receipt management features</li> <li>Some reported instances of unsatisfactory customer support</li> </ul> <h3>Final Thoughts</h3> <p>"Fatture Italia" is an invaluable tool for many merchants using platforms like Shopify, offering a solution to complex billing needs and providing robust support. Despite its strengths, the app faces challenges in maintaining seamless integrations with third-party services and resolving specific functional issues. Overall, it remains a recommended choice for most merchants seeking to enhance their billing operations.</p>

Reviews (12)

Overall rating
3.3

What Merchants Think

The app "Fatture Italia" is generally well-received by merchants, particularly for its role in managing and simplifying the billing process on platforms like Shopify. Users find it intuitive and efficient, effectively overcoming certain platform limitations. The customer support is typically praised for being responsive and helpful. However, integration issues with external services like Fatture inCloud and problems with the app's functionality concerning fiscal receipt management are common points of dissatisfaction.

Key Strengths

  • Intuitive and efficient user interface that saves time
  • Excellent and professional customer support
  • Successful integration with Shopify for Italian billing requirements
  • Capability to customize and solve Shopify-specific billing issues

Common Concerns

  • Integration problems with Fatture inCloud causing workflow interruptions
  • Issues with fiscal receipt management features
  • Some reported instances of unsatisfactory customer support

Final Thoughts

"Fatture Italia" is an invaluable tool for many merchants using platforms like Shopify, offering a solution to complex billing needs and providing robust support. Despite its strengths, the app faces challenges in maintaining seamless integrations with third-party services and resolving specific functional issues. Overall, it remains a recommended choice for most merchants seeking to enhance their billing operations.

EKADEA

Mar 08, 2025  on Shopify

Integrazione con Fatture inCloud: un'esperienza disastrosa Ho avuto un'esperienza assolutamente deludente con l'app Fatture Italia, che dovrebbe fornire un servizio di integrazione con le fatture inCloud. Il servizio offerto è quasi da presa in giro, considerando quanto sia essenziale un'integrazione affidabile per gestire correttamente la fatturazione elettronica. Per un intero mese, non sono stati in grado di risolvere un semplice problema di integrazione con Fatture inCloud, lasciandomi nell'impossibilità di sincronizzare e gestire correttamente i dati tra le piattaforme. Mi hanno compromesso gravemente il flusso di lavoro. La cosa più frustrante è stata l'assistenza clienti: praticamente inesistente. Le mie richieste di supporto sono rimaste senza risposta per giorni, e quando finalmente qualcuno si è degnato di rispondere, non è stato in grado di risolvere i problemi di funzionamento della loro stessa integrazione. Ho perso tempo prezioso e pazienza con questo servizio scadente, trovandomi costretta a cercare alternative più professionali per l'integrazione con inCloud. Sconsiglio vivamente questa app a chiunque abbia bisogno di un sistema di integrazione serio e funzionante per la propria contabilità.

INGROFERR

Feb 27, 2025  on Shopify

pluging non funziona, assistenza pai a "0"

Yespresso

Dec 18, 2024  on Shopify

Purtroppo la app per i corrispettivi non funziona correttamente, spero che possano sistemarla in futuro

Nextua

Dec 17, 2024  on Shopify

Lato corrispettivi non ci siamo, purtroppo oggi tutti i commercialisti richiedono che su ecommerce venga suddiviso per metodo di pagamento

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