Reviews: FAQPRIME: FAQ, WhatsApp, Track

Customer reviews: FAQPRIME: FAQ, WhatsApp, Track

Reviews (39)

Overall rating

4.6

5

11
4
3
2
1

1

What Merchants Think

"FAQPRIME: FAQ, WhatsApp, Track" is highly regarded by merchants, particularly for its comprehensive feature set that is offered for free. Users frequently commend its user-friendly interface and innovative capabilities, such as direct WhatsApp integration, which enhances customer interaction efficiency. The app's support team also receives high praise for their responsiveness and dedication.

Key Strengths

User-friendly and intuitive interface
Comprehensive feature set, including FAQ, WhatsApp chat, contact options, and order tracking
Free to use, offering great value
Efficient support and customer service
Seamless integration with websites for enhanced customer interaction

Common Concerns

Issues with the 'help' button redirecting to the app download page
Desire for live chat integration beyond WhatsApp
Incomplete language support for some users

Final Thoughts

Overall, "FAQPRIME: FAQ, WhatsApp, Track" is a highly valued tool among Shopify users, chiefly due to its extensive functionality coupled with a no-cost barrier. While there are some areas for improvement, such as expanding live chat options and rectifying minor glitches, the app's benefits significantly outweigh these concerns, making it an essential component for efficient customer engagement.

Malu's

Nov 08, 2024 on Shopify

Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime

Changed Era

Oct 29, 2024 on Shopify

Just so so so much thanks to you guys!!! The app is just perfect and all in one package that too FREE TO USE... Not a promotion but with the service and the way the app works it took time for me to accept it that it's real ❤️ it have WhatsApp Chat option, Contact Us, FAQ and Order Tracking option all together and simplified.. just can't express my gratitude to the app and developer's... Everyone reading this review,i strongly suggest you to try it and i assure you that you won't regret!!!

Florine Cruickshank

Oct 20, 2024 on Shopify

The chat function on a webpage is very important but this app did even one better. The replies now come straight to my phone via WhatsApp. BRILLIANT! This a an app I will pay for!

Doggo-Zone

Mar 08, 2024 on Shopify

The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.

CandyBabe

Nov 04, 2023 on Shopify

Awesome App, just need a Live Chat integration other than Whatsapp with live translation and would be perfect.

By Baano

Jun 25, 2023 on Shopify

Unbelievable - This app is amazing. I am so surprised to see such a great app and most of all for FREE. I just uninstalled three paid app and got this GEM. Thank you developers for creating this app and for making it so easy to use. Love it !

NAIPO

Nov 24, 2022 on Shopify

AWESOME APP AND AWESOME SUPPORT PROVIDED BY RICHIE! TRULY AMAZING APP. KEEP IT UP GUYSSSSSSSSSSSSSSS!

SR Store

Feb 25, 2021 on Shopify

Have been using for a long time, super impressive support and team behind this beautifully made app.

Finn And Harley

Feb 11, 2021 on Shopify

I used this app to create a quick faq and track order page. It helps you get it set up quickly and you can add more to it as needed

demoサイト

Jan 13, 2021 on Shopify

インストール時は日本語対応がありませんでしたが、コンタクトしたところ迅速に対応していただきました。まだ日本語が完璧ではありませんが、これはすぐに改善されると思います。彼らチームのサポートは迅速かつ丁寧でしたので今後も安心して利用ができます。今後もよりよいappになっていくと信じています。、