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Customer reviews: Enorm FAQ Page & Product FAQs

Develop by Shopify

Reviews (20)

Overall rating
3.7

What Merchants Think

The "Enorm FAQ Page & Product FAQs" app is highly regarded by merchants for its ease of use and exceptional customer support. Users appreciate that the app is intuitive, straightforward to install, and provides a polished appearance for their websites. Many have switched from other less satisfactory FAQ solutions to Enorm's app, emphasizing its superior functionality and excellent value.

Key Strengths

  • Excellent and responsive customer support
  • Easy installation and setup
  • Highly customizable, including CSS customization
  • Free to use with a well-organized structure
  • Efficient problem resolution, often going beyond expectations
  • Attractive and clean FAQ display on websites

Common Concerns

  • Initial confusion for some users, which is quickly resolved with support
  • Occasional formatting issues with specific content types (e.g., videos)

Final Thoughts

Overall, the "Enorm FAQ Page & Product FAQs" app is well-received by merchants for its functionality, ease of use, and outstanding customer service. While minor concerns exist, they are often swiftly addressed by the support team, making it a highly recommended solution for those needing an effective FAQ system on their website.

Shop Burning Love

Nov 21, 2025  on Shopify

We have two storefronts and can only access one of their FAQ's (through both stores somehow). We need to update the other store's FAQ but haven't been able to because of this. Their customer support is literally nonexistent. We've submitted numerous emails to their help center and have gotten no response at all. If we could give them 0 stars for all of the help they have given, we would.

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