Customer reviews: Enorm FAQ Page & Product FAQs

<h3>What Merchants Think</h3> <p>The "Enorm FAQ Page & Product FAQs" app is highly regarded by merchants for its ease of use and exceptional customer support. Users appreciate that the app is intuitive, straightforward to install, and provides a polished appearance for their websites. Many have switched from other less satisfactory FAQ solutions to Enorm's app, emphasizing its superior functionality and excellent value.</p> <h3>Key Strengths</h3> <ul> <li>Excellent and responsive customer support</li> <li>Easy installation and setup</li> <li>Highly customizable, including CSS customization</li> <li>Free to use with a well-organized structure</li> <li>Efficient problem resolution, often going beyond expectations</li> <li>Attractive and clean FAQ display on websites</li> </ul> <h3>Common Concerns</h3> <ul> <li>Initial confusion for some users, which is quickly resolved with support</li> <li>Occasional formatting issues with specific content types (e.g., videos)</li> </ul> <h3>Final Thoughts</h3> <p>Overall, the "Enorm FAQ Page & Product FAQs" app is well-received by merchants for its functionality, ease of use, and outstanding customer service. While minor concerns exist, they are often swiftly addressed by the support team, making it a highly recommended solution for those needing an effective FAQ system on their website.</p>

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Reviews (57)

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What Merchants Think

The "Enorm FAQ Page & Product FAQs" app is highly regarded by merchants for its ease of use and exceptional customer support. Users appreciate that the app is intuitive, straightforward to install, and provides a polished appearance for their websites. Many have switched from other less satisfactory FAQ solutions to Enorm's app, emphasizing its superior functionality and excellent value.

Key Strengths

Excellent and responsive customer support
Easy installation and setup
Highly customizable, including CSS customization
Free to use with a well-organized structure
Efficient problem resolution, often going beyond expectations
Attractive and clean FAQ display on websites

Common Concerns

Initial confusion for some users, which is quickly resolved with support
Occasional formatting issues with specific content types (e.g., videos)

Final Thoughts

Overall, the "Enorm FAQ Page & Product FAQs" app is well-received by merchants for its functionality, ease of use, and outstanding customer service. While minor concerns exist, they are often swiftly addressed by the support team, making it a highly recommended solution for those needing an effective FAQ system on their website.

Rejuva Fresh

Aug 04, 2022 on Shopify

I have been using this EnormApps FAQ application at least a year and I am very satisfied. As I said last year, I highly recommend this application, EnormApps provides excellent support. They respond quickly and are always willing to help, even with special customization. super easy to set up, even for beginners without experience. Results look super great on my website. I had tried several other FAQ applications before this one, and honestly those others were not as easy to use, did not look so nice on my site, and as I recall, they were more expensive. This one is better.

Copano Bay Press

Oct 02, 2021 on Shopify

Can't speak highly enough of their customer service. We decided to add a new FAQ to our site to stave off some common shipping questions. Installation was simple, no issues. Creating and customizing our accordion FAQ was likewise simple. But when it came time to install it on our site, it didn't take. I opened a ticket and received an immediate, helpful response. Now our FAQ was live, but I wanted to left justify the answers. I sent another help request and their support team fixed the issue right away. Now our FAQ is just as I envisioned it. Great app, great customer service.

Andrea

Sep 14, 2021 on Shopify

Great app, amazing support team! We had an issue (caused by another app), they fixed it faster than I could blink.

Mac Ride Japan

May 18, 2021 on Shopify

Really helpful service. Appreciate the fact that it is free and easy to use! If you have any questions the team is ready to help.

FP Ideenfabrik

May 17, 2021 on Shopify

Very nice app with easy installing and easy setup, too. Highly configurable and a clear structure makes all neede things easy

One For One

Apr 30, 2021 on Shopify

Really simple to use. With some custom css, you can make the accordion menus very unique. Also great to be able to create multiple menus.

SavonServices

May 21, 2020 on Shopify

Had some formatting issues when we added a video into one of our FAQ answers and these guys were VERY helpful and quick about getting it working and looking good for us! Highly recommend this app and more specifically the people at Enormapps!

3rdtribe

Aug 29, 2017 on Shopify

What can I say? This app is definitely tops compared to the one I previously installed! It's a bit confusing for me in the beginning, but all you really have to do is email the support team, and everything will be clear as day! The support is really superb to say the least. Its as if the app has a monthly price on it! Thank you very much guys for the support I got.

Phytoca

Aug 17, 2017 on Shopify

We needed a F.A.Q to our website that was easy to use and also looked good. We tried all F.A.Q apps in the shopify store, but the only one which worked good was this. It is miles ahead in functionality and easy of use compared to other "alternatives". Highly recommended. Btw. customer support is world class, got help with my questions within 10 minutes and they went beyond there realm to help & support us. Very satisfied.