Fanboard ‑ Customer Videos

Develop by Shopify

$20

/ Month

14 Days Free Trial

Collect customer videos, reward with discounts, boost engagement effortlessly.

Automated discounts

Content rights management

Video collection

Prompts setup

Autopilot engagement

About Fanboard ‑ Customer Videos

Launched Jul 22, 2025

Built by Shopify

Address

114 W. 17th Street, New York, NY, 10011, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Effortlessly collect videos from your customers — for ads, posts, emails, and your website.

Fanboard makes it easy to collect authentic customer videos in exchange for discount codes (which are automatically generated and sent). Use these videos in your ads, emails, social posts, and on your website. Build trust, engage your audience, and keep your content fresh. Set up your Fanboard page in minutes and turn your customers into content creators — on autopilot.

Create your own Fanboard page to collect videos from your customers.
Set prompts so customers know exactly what videos to submit.
You choose whether to accept or decline each submission.
Secure full usage rights for every accepted submission.
Discount codes are automatically generated and emailed to customers.

Pros

Enables collection of authentic customer videos effortlessly.
Automates the process of generating and sending discount codes.
Allows use of customer videos in various marketing channels such as ads, emails, social posts, and websites.
Builds trust and engages the audience by turning customers into content creators.
Quick setup for creating a Fanboard page.
Prompts guide customers on what videos to submit, ensuring quality and relevance.
Secures full usage rights for every accepted video submission.
Rewards customers with unique discount codes, incentivizing participation.

Cons

The automation might reduce the personal touch in customer interactions.
Reliance on customer participation might lead to inconsistent video content volume.
Quality of videos depends on the customer’s equipment and filming skills.
Potential for misuse where customers might upload irrelevant or low-quality content.
Customers may prioritize discounts over providing genuine testimonials.