Fab Feedback Button

Name: Fab Feedback Button Introduction Video
Uploaded: 2024-04-01T06:50:02Z
Duration: 1 min 33 s
Description: Collect customer feedback to improve experience and loyalty

Fab Feedback Button

Develop by Shopify

$9-$199

/ Month

Free plan available

Collect customer feedback to improve experience and loyalty

Quick setup

Easy installation

Feedback collection

Powerful customization

Emoji satisfaction

Gather emails

Customer chart

About Fab Feedback Button

Launched May 01, 2022

Built by Shopify

Address

SOUTH SAN FRANCISCO, CA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Collect feedback directly from your customers, receive bug reports to improve your store.

The best way to drive positive change is to learn from your mistakes and hear what your customers have to say. Feedback button helps to Receive in-the-moment feedback directly from your customers. With our app you’ll be able to take action on time to improve satisfaction, build loyalty and increase sales. Add button today and start receiving bug reports, suggestions, questions and compliments from your customers. Take quick, feedback-driven action to improve your store and boost sales.

Easy installation and quick setup
Powerful customization: choose button position, size, set up brand colors
Choose emoji or stars to understand your customers satisfaction level
Gather emails to be in touch with your customers and to improve communication
Easy to track customers satisfaction level with Customer Satisfaction chart

Pros

Real-time feedback collection directly from customers
Helps take quick, feedback-driven actions to improve experience and sales
Easy installation and quick setup
Powerful customization options for button position, size, and brand colors
Multiple feedback mechanisms (emoji or stars) to understand satisfaction levels
Ability to gather customer emails to enhance communication
Customer Satisfaction chart for easy tracking of satisfaction levels

Cons

Repetition in app description suggests unclear communication
Potential dependency on the app for customer insights, may not account for broader market research
User interface and user experience depend on proper configuration, which could be a learning curve for some users