very long response time from the support team - more than a week from reporting an error and still no real support actions like - "thank you, we will let you know soon"

Fakturownia works exactly as expected — fast, stable, and reliable. At one point I encountered an issue related to an incorrect VAT rate, but the support team reacted quickly and fixed it without any hassle. Great customer service and a very useful app overall. Highly recommended!

The application works correctly and is easy to configure. Very good technical support when I needed to customize features to fit my business needs.

Aplikacja godna polecenia. Sprawiedliwa cena i możliwość skorzystania z okresu próbnego w celu testów. Dla przedsiębiorców działających z Fakturownia.pl - niezbędny wybór. Dodatkowo, obsługa klienta na najwyższym poziomie, bardzo szybka pomoc. An app worth recommending. Fair price and the possibility of a trial period for testing. For entrepreneurs operating with Fakturownia.pl - an essential choice. Additionally, customer service at the highest level, very quick help.

The app solved our problems perfectly. The support also helps to solve individual problems efficiently and quickly

Unfortunately, I do not recommend this application. For every shipment, it automatically sets the VAT rate to 5% instead of the required 23%, which leads to serious issues with tax compliance. Additionally, the application does not generate all invoices automatically, forcing me to manually create accounting documents. Such errors are absolutely unacceptable in a tool for managing finances and invoicing. The lack of reliability and accuracy makes using this application a high-risk and stressful choice for anyone who needs a dependable system. Moreover, I was promised that the issue would be resolved within 3 days, but 7 days have passed, and nothing has been fixed.

Great application and customer service. I asked for two additional features to be added and they were added within 48 hrs. I highly recommend.

Good product and helpful customer service. Everything works as expected. I recommend their service to everyone who counts on professionalism and high quality.

Very good cooperation with customer service and IT. Very open to making improvements to their application. Highly recommend :)

Very fast contact with team that is what i like , supportive , helpful. I was looking this entrgration for a long time. They MADE IT EASY.