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Customer reviews: Faire: Import, Export, Fulfill

Reviews (11)

Overall rating
4.4

What Merchants Think

Merchants generally appreciate "Faire: Import, Export, Fulfill" for its ability to facilitate seamless integration between Shopify and Faire, saving them significant time and preventing inventory mishaps. The app’s ease of use and reliable syncing capabilities are frequently highlighted, though some users experience serious challenges.

Key Strengths

  • Excellent customer support, with prompt and effective responses.
  • Reliable inventory sync between Shopify and Faire, preventing overselling.
  • User-friendly interface and straightforward setup process.
  • First app supporting both import and export between Faire and Shopify.

Common Concerns

  • Instances of inventory disruption and stock level issues.
  • Occasional technical glitches during use.
  • Some users reported dissatisfaction with the customer service response times.
  • Cost concerns at $40 a month, given certain limitations experienced by users.

Final Thoughts

"Faire: Import, Export, Fulfill" receives a largely positive reception for its effective syncing functions and user-friendly platform. While the app is highly praised for its support and time-saving features, there are notable areas for improvement, particularly concerning inventory management issues and perceived value for the cost. Overall, it remains a helpful tool for merchants using both Faire and Shopify.

rbatransfers

Sep 23, 2024  on Shopify

Avoid using this app. It completely messed up our inventory system, and I had to issue refunds to all my clients because the stock levels never updated. It’s been a total nightmare and not worth the hassle. Additionally, the promised 24/7 support is non-existent. Definitely not worth the $40 a month.

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