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Customer reviews: Omega Event Calendar

Develop by Omega
<h3>What Merchants Think</h3> <p>The "Omega Event Calendar" app receives mixed feedback from merchants. While many users appreciate its intuitive design and helpful support, others have encountered technical difficulties, particularly with Facebook integration. Some users have experienced excellent service from the support team, noting specific team members who have provided exceptional assistance. However, there are also concerns about outdated documentation and occasional lack of communication from the support team.</p> <h3>Key Strengths</h3> <ul> <li>Intuitive and easy-to-use interface</li> <li>Responsive and helpful customer support team</li> <li>Integration capabilities with Facebook</li> <li>Customizable event display options</li> <li>Cost-effective solution for hosting events online</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with synchronization and connectivity with Facebook</li> <li>Lack of timely communication from support in some cases</li> <li>Outdated documentation for Facebook app ID setup</li> <li>Persistent technical issues after initial setup</li> </ul> <h3>Final Thoughts</h3> <p>Overall, the "Omega Event Calendar" app serves as a valuable tool for merchants looking to enhance their event management capabilities, particularly through Facebook integration. However, users may encounter some technical challenges, especially with initial setup and ongoing synchronization. The support team is generally helpful, but there is room for improvement in documentation and communication. For those who can navigate the setup process, the app proves to be a powerful addition to their e-commerce toolkit.</p>

Reviews (19)

Overall rating
3.8

What Merchants Think

The "Omega Event Calendar" app receives mixed feedback from merchants. While many users appreciate its intuitive design and helpful support, others have encountered technical difficulties, particularly with Facebook integration. Some users have experienced excellent service from the support team, noting specific team members who have provided exceptional assistance. However, there are also concerns about outdated documentation and occasional lack of communication from the support team.

Key Strengths

  • Intuitive and easy-to-use interface
  • Responsive and helpful customer support team
  • Integration capabilities with Facebook
  • Customizable event display options
  • Cost-effective solution for hosting events online

Common Concerns

  • Issues with synchronization and connectivity with Facebook
  • Lack of timely communication from support in some cases
  • Outdated documentation for Facebook app ID setup
  • Persistent technical issues after initial setup

Final Thoughts

Overall, the "Omega Event Calendar" app serves as a valuable tool for merchants looking to enhance their event management capabilities, particularly through Facebook integration. However, users may encounter some technical challenges, especially with initial setup and ongoing synchronization. The support team is generally helpful, but there is room for improvement in documentation and communication. For those who can navigate the setup process, the app proves to be a powerful addition to their e-commerce toolkit.

Rob Kaz Art Shop

Oct 31, 2019  on Shopify

Worked great and then stopped working. I reset everything, even creating a new Facebook app id for it. I asked for support and received none. Guess I'll be looking for a new solution. UPDATE: Facebook is requiring new information to be created with the APP ID required to use this Omega app. I did a bit of research and found how to resolve my issues. So my app works again. But Omega definitely needs to make an update to their documentation as it is outdated and not helpful in actually completing your app id request with Facebook for use with this app.

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