Customer reviews: Omega Event Calendar

<h3>What Merchants Think</h3> <p>The "Omega Event Calendar" app receives mixed feedback from merchants. While many users appreciate its intuitive design and helpful support, others have encountered technical difficulties, particularly with Facebook integration. Some users have experienced excellent service from the support team, noting specific team members who have provided exceptional assistance. However, there are also concerns about outdated documentation and occasional lack of communication from the support team.</p> <h3>Key Strengths</h3> <ul> <li>Intuitive and easy-to-use interface</li> <li>Responsive and helpful customer support team</li> <li>Integration capabilities with Facebook</li> <li>Customizable event display options</li> <li>Cost-effective solution for hosting events online</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with synchronization and connectivity with Facebook</li> <li>Lack of timely communication from support in some cases</li> <li>Outdated documentation for Facebook app ID setup</li> <li>Persistent technical issues after initial setup</li> </ul> <h3>Final Thoughts</h3> <p>Overall, the "Omega Event Calendar" app serves as a valuable tool for merchants looking to enhance their event management capabilities, particularly through Facebook integration. However, users may encounter some technical challenges, especially with initial setup and ongoing synchronization. The support team is generally helpful, but there is room for improvement in documentation and communication. For those who can navigate the setup process, the app proves to be a powerful addition to their e-commerce toolkit.</p>

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Reviews (19)

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What Merchants Think

The "Omega Event Calendar" app receives mixed feedback from merchants. While many users appreciate its intuitive design and helpful support, others have encountered technical difficulties, particularly with Facebook integration. Some users have experienced excellent service from the support team, noting specific team members who have provided exceptional assistance. However, there are also concerns about outdated documentation and occasional lack of communication from the support team.

Key Strengths

Intuitive and easy-to-use interface
Responsive and helpful customer support team
Integration capabilities with Facebook
Customizable event display options
Cost-effective solution for hosting events online

Common Concerns

Issues with synchronization and connectivity with Facebook
Lack of timely communication from support in some cases
Outdated documentation for Facebook app ID setup
Persistent technical issues after initial setup

Final Thoughts

Overall, the "Omega Event Calendar" app serves as a valuable tool for merchants looking to enhance their event management capabilities, particularly through Facebook integration. However, users may encounter some technical challenges, especially with initial setup and ongoing synchronization. The support team is generally helpful, but there is room for improvement in documentation and communication. For those who can navigate the setup process, the app proves to be a powerful addition to their e-commerce toolkit.

LICENSE ME

Jan 03, 2024 on Shopify

Hi, Does Omega only connect to Facebook to display the tickets on Facebook or can it also be displayed on my shopify store. If so, how can i integrate the events on my store? i am currently using a integration names Ecomposer for my landing pages and would like to display event tickets on my Ecomposer landing pages if you could please help me with that i would highly appreciate it.

Go Dive Tasmania

Nov 26, 2023 on Shopify

Originally worked well - However then started having constant issues, not self syncing, always having to chat with support. Then the app stopped working completely, no communication from the team, continued to be charged without anything happening. Terrible service.

Darkwater Games

Oct 07, 2023 on Shopify

We had an issue with connecting the app to Facebook. Joyce and her team was able to get everything up and running correctly for me, quickly and easy! Couldn’t ask for anything more. Started having troubles with the app 2 weeks after using. I'm told it no longer works/syncs with facebook and have to make events inside the calendar itself.

The Crafty Shambles

Mar 19, 2023 on Shopify

This is a great app. Good tutorial to show you how to get connected, and I had one issue, and they fixed it for me immediately. Highly recommend this app!

Mane Specialist Bottleshop

Mar 06, 2023 on Shopify

This app is so intuitive and easy to use, also the support team are always ready at the drop of a hat to support :)

Alphabet Brewing Company

Jul 20, 2022 on Shopify

Ran into a couple of issues with the facebook connection and Joy was very helpful via the easy to use support chat service.

Neau Collective

Dec 02, 2020 on Shopify

We really like that this feature enables our e-commerce site to engage with our audience by hosting free workshops via Facebook. We didn't need to pay a huge amount to design our own online workshop page and this app came in super handy. I also had very quick, helpful and prompt responses from the OmegaTheme team and was served by a fantastic real person called Kaylee who messaged me immediately on mutliple occasions when I needed help. She went above and beyond.

Rob Kaz Art Shop

Oct 31, 2019 on Shopify

Worked great and then stopped working. I reset everything, even creating a new Facebook app id for it. I asked for support and received none. Guess I'll be looking for a new solution. UPDATE: Facebook is requiring new information to be created with the APP ID required to use this Omega app. I did a bit of research and found how to resolve my issues. So my app works again. But Omega definitely needs to make an update to their documentation as it is outdated and not helpful in actually completing your app id request with Facebook for use with this app.

Diverscity Clothing Co.,LLC

May 29, 2019 on Shopify

Im using this app to sync my events that are already on my Faebook event page to the event page on my website. At first I had a hard time following the directions as I have only a little html experience, but after contacting support, he walked me through it and now its working great! Ive been looking for a long time for an app like this!

Republic Country Club

Apr 03, 2019 on Shopify

Great developer. Easy to work with. Made my event calendar from FB shine on my website. Lots of options for customization, too. 5 stars!

RTB Event Group

Jan 30, 2019 on Shopify

Event display works great. Integrated communication with the dev gives you great support. A+++ recommended. The developer is quick to reply.