EZ PreOrder: Presale Manager logo

Customer reviews: EZ PreOrder: Presale Manager

Reviews (89)

Overall rating
4

What Merchants Think

Overall, merchants have mixed feelings about "EZ PreOrder: Presale Manager". Many users appreciate the app's simplicity and effectiveness in managing pre-orders, highlighting ease of use, functionality, and customer support as major strengths. However, some merchants have expressed concerns regarding technical limitations and service issues.

Key Strengths

  • Simple and effective pre-order management.
  • Easy to set up and navigate.
  • Customizable options for pre-order button text and badges.
  • Responsive and helpful customer support.
  • Ability to manage multiple pre-orders easily, with bulk management features.

Common Concerns

  • Incompatibility with products that have variants.
  • Issues with app functionality on certain products or themes.
  • Complaints about customer service responsiveness in some cases.
  • Technical difficulties with app features not functioning properly.

Final Thoughts

"EZ PreOrder: Presale Manager" presents a practical solution for managing pre-orders with its straightforward interface and reliable customer support. However, the app may need further enhancements to address specific technical issues and improve compatibility, especially for merchants using complex product configurations.

Costal Store

Feb 16, 2025  on Shopify

We needed a bit of extra help to setup the badges with our theme and their support was very helpful and got it working for us within a few hours of reaching out!

Eight Ounce Coffee Wholesale

Jan 29, 2025  on Shopify

It doesn't work with any product that has variants. I sent them an email with the exact bit of code that just needs to be added to their pre-order button (which should be something I can add myself in the custom CSS settings), but they refused, and told me I should change my theme to one of their approved themes. I mean, obviously I'm not going to change our entire store's theme to get their simple app to work... that's a given. But I was shocked at their response. I have been using Shopify apps for ten years (maybe more?) and I am always delighted at the responses I get from other app developers, who are more than happy to tweak a bit of code to get their app working for you. Not these guys! They just don't care. What a silly app - I think I will just go in and write a bit of liquid code to change the button name to 'pre-order' if the product is tagged as a pre-order, then click the button for shopify to keep selling when the item is out of stock. This should be simple enough, and then I don't have to pay EZ PreOrder $$ every month for their lazy attitude.

Salvage Boutique

Dec 19, 2024  on Shopify

I just opened a small business and was trying to include one item as pre-order. I ran into some issues using the pre-order feature and was feeling unmotivated, but as soon as they reached out they fixed the issue!! This was so helpful to my business!

TURN Studio

Nov 20, 2024  on Shopify

Was looking for a high quality, yet affordable option to offer pre-orders as soon as an item went out of stock. EZ PreOrder to the rescue! The base subscription let me do everything I needed to do, but the middle tier packs a punch with amazing bulk management. The functionality ticked A LOT of boxes. - ability to set specific items to be pre-orders - ability to change "add to cart" button text for pre-orders - show a special message above the buy button for pre-orders (can be customized on a per item basis or managed in bulk) - ability to choose when to dynamically turn something into a pre-order, i.e. only after stock hits 0 - ability to show a pre-order badge on collection grid thumbnails - ability to visually customize the the badge - preorders auto tagged with "preorder"

Anglers Only

Nov 18, 2024  on Shopify

Really decent app. Easy to set up, easy to use, no complaints. Might even upgrade to the full version if the whole pre-order thing works for us

underinfluenceappearls

Nov 15, 2024  on Shopify

I've paid 6 dollars to add more products and did not recieve the services on my website after trying multiple times.

Caipora Books

Oct 01, 2024  on Shopify

I could not get the app to work, wrote to them and within minutes everything was working. I love the feature and the support was quick to respond and fix the problem. Thank you so much!

Yu-Be

Sep 05, 2024  on Shopify

Reached out to them several times regarding how the app was not working properly and they never got back to me. Bummer, but I'm sure there are other apps out there with better service and that work without issue!

Wood Working Shop

Jul 08, 2024  on Shopify

As a Shopify entrepreneur, I'm always looking for ways to generate excitement and capture early sales. Recently, I tried EZ PreOrder, an app that simplifies the pre-order process.

ShaldagDesigns

Jul 05, 2024  on Shopify

Customer support is great. quick response, friendly and helpful. the app itself is very easy to use and works good

Uzma Javeri Jewelry

Jul 02, 2024  on Shopify

App works as intended. Hassle free way to use Pre order on your store. Which has opened up another way to make revenue. And they're quick with their communication, which is always a plus.

Corral Shop

May 07, 2024  on Shopify

Did exactly as it shuld. You can even customize the color of some parts and put your own logo on the invoice. Looks very professional It was installed super quickly maybe I used two minutes

clerstory

Apr 30, 2024  on Shopify

This is a simple, effective app that does exactly what it says it does. I watched the instructional video before implementing the app and have had no issues. Setup was quick and seamless. Thanks!

Opus Art Supplies

Apr 11, 2024  on Shopify

So far so good! Our pre-sale is running smoothly. Also, the team at EZ PreOrder went the extra mile to customize the set up for our store. Thanks!

MUMATOTE

Apr 03, 2024  on Shopify

I tried 3 other apps that were hard to apply to my site then I found EZ Pre-Order and it loaded very easily. I had one tiny issue so I reached out and got a response from Jake within the hour who fixed the issue straight away. The issue by the way was that I had a box ticked that I didn't need so operator error! Highly recommend.

Ringerz

Mar 18, 2024  on Shopify

Easy to use platform with outstanding customer support. I emailed them on a Sunday with a couple quick questions about set-up and they got back to me within the hour...on a Sunday! I really appreciate the attention to customer service.

Mozzie Style

Feb 29, 2024  on Shopify

It worked great on the first few products/orders, but when we tried to add it to another product, the pre-order button showed up, but shows an error when the customer clicks it. So definitely try clicking that pre-order button before you share the link with customers! There are a few bugs in how this app works with Shopify on the display side, but seems to work well on the order/financial side. You may have to play with settings on the product side to get things to work properly. Be sure to test it all the way prior to launch. Once it's all set up, seems to work well. Currently using this on 5-6 products for a few weeks.

Ajani Sportswear

Feb 06, 2024  on Shopify

My experience with EZ preorder has been great. As a growing brand that needs to leverage the power of preorders this app has truly helped me to think about growing my brand from a practical standpoint, especially when dealing with minimum order quantities. The best part is the customer support. They were there to answer all of my questions!

Renegade Road

Jan 15, 2024  on Shopify

You can't change the color of the button. It is not filled and same color as the background which makes it hard to see. The presale button is one of the most important parts of the sales funnel

Plant Traps

Jan 13, 2024  on Shopify

One of our reels went viral to 100 million view so of course we sold out. But with a container on the way we decided to take preorders for the first time. Now we have over 700 orders in the pocket and new ones everyday. Thanks EZ PreOrder. You made it possible for to capture the sales. PlantTraps.com

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