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Customer reviews: EZ PreOrder: Presale Manager

Develop by Shopify

Reviews (101)

Overall rating
4.4

What Merchants Think

Overall, merchants have mixed feelings about "EZ PreOrder: Presale Manager". Many users appreciate the app's simplicity and effectiveness in managing pre-orders, highlighting ease of use, functionality, and customer support as major strengths. However, some merchants have expressed concerns regarding technical limitations and service issues.

Key Strengths

  • Simple and effective pre-order management.
  • Easy to set up and navigate.
  • Customizable options for pre-order button text and badges.
  • Responsive and helpful customer support.
  • Ability to manage multiple pre-orders easily, with bulk management features.

Common Concerns

  • Incompatibility with products that have variants.
  • Issues with app functionality on certain products or themes.
  • Complaints about customer service responsiveness in some cases.
  • Technical difficulties with app features not functioning properly.

Final Thoughts

"EZ PreOrder: Presale Manager" presents a practical solution for managing pre-orders with its straightforward interface and reliable customer support. However, the app may need further enhancements to address specific technical issues and improve compatibility, especially for merchants using complex product configurations.

Adventure Outdoors

Nov 12, 2025  on Shopify

Updates: Nov 12, 25 The support staff were extremely helpful in trying to rectify the issues. Promptly integrated a new feature to sync which has made it easier to sync new variants without having to redo lots of work. The only reason for 1 less star is because the glitch caused initially is still undetermined to why it happened which cost us many hours to fix. Regardless, it is now rectified and we appreciate the support and attention to detail. Posted October 5, 2025 lots of glitches, and I'm not the only one experiencing it based on other reviews! have to conistently redo it all the time. will not show variants 50% of the time, and have to go through many hoops to get it done. not happy at all and considering switching.

Adventure Outdoors

Oct 20, 2025  on Shopify

Updates: I will share soon. Posted October 5, 2025 lots of glitches, and I'm not the only one experiencing it based on other reviews! have to conistently redo it all the time. will not show variants 50% of the time, and have to go through many hoops to get it done. not happy at all and considering switching.

Pureglow Work

Oct 19, 2025  on Shopify

The app looks great on the storefront, and customers immediately understood how to place preorders no confusion, no extra work. What really impressed me was how easy it made communication between my team and customers everyone stays on the same page without manual follow-ups.

Adventure Outdoors

Oct 05, 2025  on Shopify

lots of glitches, and I'm not the only one experiencing it based on other reviews! have to conistently redo it all the time. will not show variants 50% of the time, and have to go through many hoops to get it done. not happy at all and considering switching.

Yeeew Store

Aug 26, 2025  on Shopify

Stopped working, very buggy, many issues, after a year of using, i've finally had to give up as just doesn't work anymore. I set the variants I want for pre order, but instead it changes every vairant on that product even though those variants aren't in their list, is the most recent issue, this app has issues time and time again, save time and stress and just go for another.

Lila

Aug 23, 2025  on Shopify

Very Helpful in helping us set up our preorders. took them less than a day to get everything fixed. Will continue to use them in the future.

Urban Mart

Jul 23, 2025  on Shopify

We were up and running with preorders in under 10 minutes. No bugs, no confusion—just a clean, reliable solution that does exactly what it promises.

Poshpulse

Jul 23, 2025  on Shopify

When an item goes out of stock, we can flip it to preorder in seconds instead of taking it down. This app lets us keep the momentum going even when we’re waiting on restocks. Love it!

Velvet Vista

Jul 17, 2025  on Shopify

We no longer have to overstock—we just list items as preorder and produce based on real orders. It’s helped us avoid excess inventory and still keep sales flowing. Super useful tool!

Sleek Store

Jul 15, 2025  on Shopify

This app made it easy to show which items are available for preorder and when they’ll ship. The preorder button blends nicely with our theme, and customers are happy to reserve products in advance. Highly recommend!

Hidden Lane

Jul 14, 2025  on Shopify

We use this app every time we drop a new product. Being able to accept preorders before inventory arrives has helped us gauge demand and manage production more efficiently. Super smooth setup and works exactly as advertised.

Sapphire Glow

Jun 22, 2025  on Shopify

We’ve tried a few preorder apps and this one is by far the best. From product visibility to email alerts, everything feels polished.

Bright Corner

Jun 21, 2025  on Shopify

EZ Preorder has made it super simple to offer preorder items. The app blends in nicely with our theme and gives our store a more professional feel.

Mystic Bay

Jun 20, 2025  on Shopify

We were live with our first preorder product within 10 minutes. No complications, no code edits, just a smooth onboarding flow.

Staller bay

Jun 19, 2025  on Shopify

We sell small batch skincare and use preorders for new launches. This app has made it easy to build hype and still maintain control over inventory and fulfillment.

Twilight Mart

Jun 18, 2025  on Shopify

We used to just lose customers when we ran out of stock. Now, we turn those missed opportunities into preorder sales, and we can manage expectations clearly. Huge improvement.

Timber Vault

Jun 17, 2025  on Shopify

EZ Preorder isn’t just some widget — it’s a full preorder system. It handles rules, partial payments, status updates, and looks professional on our site. Highly recommend for serious stores.

Trendora

Jun 16, 2025  on Shopify

We use preorders to gauge interest before full production, and this app has made the process effortless. Great experience!

Hidden Grove

Jun 15, 2025  on Shopify

Had some styling conflicts with our theme and Jake fixed them within an hour. Super friendly and knowledgeable — the app looks seamless now. Great experience!

Charmed Loft

Jun 14, 2025  on Shopify

If you’re scaling and launching frequently, this app is essential. We’ve reduced refund requests and kept customers happy by clearly setting preorder expectations. 5 stars.

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