What Merchants Think

Overall, merchants have expressed mixed reviews about "EZ Importer ‑ Order Importer". Many users find the app user-friendly, efficient, and supported by excellent customer service, especially valuing the assistance of support staff like Ralph and Elizabeth. However, some users have encountered difficulties with the app’s interface and import process, leading to frustration.

Key Strengths

• User-friendly interface and intuitive design
• Comprehensive and well-written documentation
• Ability to safely test and retry imports without losing credits
• Excellent customer service and responsive support team
• Cost-effective for its range of features

Common Concerns

• Confusing interface for some users
• Issues with template fields not being recognized
• Occasional high pricing comments for importing
• Lack of quick resolution in certain cases, needing more dedicated support sessions

Final Thoughts

Overall, "EZ Importer ‑ Order Importer" is praised for its ease of use, powerful features, and excellent customer support, making it a reliable choice for many merchants. While it has its shortcomings, such as interface confusion and pricing concerns, the app stands out due to its flexibility and strong service support, making it a valuable tool for order management.