Extra Verification

Develop by Fera Commerce Inc

$9-$299

/ Month

30 Days Free Trial

Instantly reduce fraudulent orders!

Customizable templates

Customizable rules

Automatic requests

Photo id verification

Admin approval options

About Extra Verification

Launched Sep 26, 2018

Built by Fera Commerce Inc

Email :

[email protected]

Address

151 Charles St West, Suite 100, Kitchener, ON, N2G 1H6, CA

Website Support Portal Privacy policy FAQ

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Description

Automatically request photo verification from customers after orders placed online.

This app will automatically request verifications from customers based on some rules you decide after they place their orders. You can either make it request photo verification from customers (picture of their government-issued ID) only when orders have shipping and billing addresses that don't match, or you can make it request verification on all orders. Once verification has been submitted, admins can decide how to continue. Great for age verification or reducing fraudulent orders!

Automatically requests photo IDs from customers.
Approve, decline or request re-submissions of verifications your receive
All templates, emails and texts are customizable.
Can be configured not to ask customers who have already verified twice

Pros

Automatically requests verifications based on customizable rules, enhancing security
Effective in reducing fraudulent orders by verifying customer identities
Flexibility to request verifications on all orders or based on specific criteria
Admins have control over the process with options to approve, decline, or request re-submissions
Useful for age verification, ensuring compliance with age-restricted purchases
Customizable templates, emails, and texts offer personalization to fit brand voice
Option to configure not to ask customers who have already verified twice, improving customer experience

Cons

Potential privacy concerns as customers must upload sensitive personal information
Additional verification step may deter potential customers, leading to cart abandonment
Relies on customers' willingness and ability to submit government-issued IDs, which may be inconvenient
May delay order processing if verification isn't submitted promptly

Top Helpful Reviews

View all reviews

YOOZ New Zealand

Oct 04, 2020 on Shopify

Good app. We have been using it for one year. It can do most of the jobs when your product requires age limited. It was free and now need to pay. Isn't it free?

PodnMod.com

Jun 16, 2020 on Shopify

I have use it to help me do extra verification. works great. but can only do 99 verification, then do not working after 99 verification.

Alagema Fabrics & Accessories

Apr 12, 2020 on Shopify

Extra Verification by Fera.ai is a great app and is very useful. I have been using it for a few months now and it works great.

Adult Candy Shop

Apr 20, 2019 on Shopify

The app is very simple and very easy. With the basic knowledge of html you can make your email templates very easy and personalized.

Cowboy Safes

Dec 07, 2018 on Shopify

We have been using this app for several days to test its capabilities. We were skeptical at first if the customers will verify themselves however we've found out 90% of our customer comply and sent in their verification. This app saved us the legwork for this upcoming holiday sales. For those that did not send in their verification, we do the same business routine and contact them so 10% of the work is better than 100%. We would rate this app a 10 STARS and highly recommend.... Cowboy Safes Team