Trouble Tracker | Chargeback

Eliminate bad customers | Chargeback dispute wins

Real-time alerts

Data-driven insights

Instant notifications

Chargeback protection

Dispute streamlining

Increased win rates

Returned revenue

Problematic orders

About Trouble Tracker | Chargeback

Launched Jun 16, 2023

Built by Chargeback Resolver LLC

Email :

[email protected]

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(311 Reviews)

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Description

Secure your store with chargeback defense & hunt down order problems before they impact fulfillment.

Introducing Chargeback Resolver: A powerful app protecting your ecommerce store from credit card disputes & problematic orders. Our technology streamlines the chargeback rebuttal process, resulting in increased win rates & returned revenue. Simultaneously, our advanced Trouble Tracker identifies problematic orders & headache customers to provide real-time alerts for merchants to understand the risks associated with an order. The ultimate solution for an informed and secure ecommerce store.

Expert Dispute Assistance: Our skilled team handles your chargeback disputes
Trouble Tracker: Harness data-driven insights to identify problematic orders
Real-Time Alert System: Receive instant notifications for problematic orders

Pros

Expert Dispute Assistance: Skilled team handles chargeback disputes
Increased win rates and returned revenue from successful chargeback rebuttals
Advanced Trouble Tracker uses data-driven insights to identify problematic orders
Real-Time Alert System provides instant notifications for problematic orders
Helps protect ecommerce stores from credit card disputes and problematic orders
Reduces the risk associated with potentially fraudulent or troublesome orders
Streamlines the chargeback rebuttal process for merchants

Cons

May require integration with existing ecommerce and payment systems
Potential learning curve to effectively utilize the app's features
Dependent on the accuracy of the Trouble Tracker's data analysis
Possible subscription or service fees for expert dispute assistance
Limited information on the types of data used for identifying problematic orders

Top Helpful Reviews

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EVLUTION NUTRITION

Jan 10, 2024 on Shopify

Amazing app with an even better team! The app runs seamlessly in the background with very little to no attention needed by our team unless there is an issue with an order (which is what we wanted!). The Shipstation integration helps with fulfillment communication and keeps questionable orders from being shipped while they are under review by the Trouble Tracker Team. Overall - this app is great and we are very happy we switched to it!

Magic Beans

Oct 02, 2023 on Shopify

Chargeback Resolver has been a game changer with disputing and winning chargebacks! The team is easy to work with and they take full control over the process, making it more efficient for our team!

Dangkeebs

Sep 14, 2023 on Shopify

Great service! By relying on Trouble Tracker we've been able to win more chargebacks and recover more time to focus on our own operations. Highly recommend.

Lacroix Boards

Jul 24, 2023 on Shopify

Great team - they do what it takes, compile all the info and actually provide great insight on chargebacks and they deal with them! Warmly recommend them.

Two Step Performance

Jul 24, 2023 on Shopify

We moved to Chargeback Resover from another "solution" that was no longer working for us. We have been VERY impressed with the hard work that the Trouble Tracker team has put in on our behalf and look forward to continuing to work with them. We would recommend this solution to anyone that deals with the inevitable fraudulent transactions that you encounter when doing business on the internet.