Reviews: Exportify Custom Order Exports

Customer reviews: Exportify Custom Order Exports

Reviews (82)

Overall rating

4.8

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What Merchants Think

Merchants generally express high satisfaction with the "Exportify Custom Order Exports" app, praising its efficiency and the responsiveness of the support team. The app is commended for significantly reducing the time it takes to manage order exports and for the team's willingness to make tailor-made adjustments promptly.

Key Strengths

Fast and responsive customer support.
Ease of use with a user-friendly interface.
Customizable export options tailored to specific merchant needs.
Time-saving features that streamline order management.

Common Concerns

Hard limit of exporting 1000 orders, posing challenges for growing businesses.
Infrequent support response during peak periods, such as Black Friday and Cyber Monday.

Final Thoughts

"Exportify Custom Order Exports" is well-regarded for its functionality and robust support, making it a valuable tool for businesses looking to optimize their order management process. However, the app's limitations on the number of orders exported and occasional support delays can be a setback for larger or rapidly growing stores. Overall, the app is highly recommended for its ability to deliver personalized and effective solutions.

Totemo Kawaii Shop

Nov 28, 2018 on Shopify

The app was wonderful until it wasn't. This app has a HARD LIMIT of 1000 orders. We use it to export unfulfilled orders so we can quickly update tracking information. We typically exported 60 days worth of open unfulfilled orders. We run into this issue recently as our store grew bigger. Our exports suddenly stopped working and the support responses were basically - we're exporting too much data. The support responses weren't helpful as they simply repeated the limit to us and worse - it was extremely infrequent at once every 24 hours. This made it very difficult to figure out an alternative strategy. We now manually export the data in short durations over and over again (we have to export 8-9 times to do what we did once before). Here is their response to my first support email. We told them we could no longer use the app and they responded that it was a "slight slowdown". "Sorry about this issue, and thanks for reporting it. There were a few performance issues over Black Friday and Cyber Monday weekend, and your account appears to be one of the affected. However, the performance issues were only slight slowdowns."